DM111 Setup Guide

Authored by: Support.com Tech Pro Team

1. DM111: What's in the Box

2. DM111: Connection and Positioning

3. DM111: Usage and Troubleshooting

The Baby and Parent units shoudl both connect to each upon being turned on. The Guest just has to hold the power button on each unit until they turn on and they will automatically connect. It's basically a walkie talkie.

Here's what you can try if stuff doesn't work:

4. VIBE

Make sure the guest has all the cables, cases, accessories, and necessary equipment to get the most out of their purchase!

Remind the guest that with Target Red Card they save 5% and get an additional 30 days to return their product.

5. Broken Product Escalation

Please run the Broken Product Escalation guided path linked below to determine the best next steps for the Guest.

Launch Broken product Escalation

Clicking this shortcut will mark this step as "Completed," and if you complete the next Guided Path, this Guided Path will be completed automatically

6. Link to Missing Pieces

Please run the Missing Pieces GP linked below:

Launch Product Missing Pieces