Fix Streaming Service Issues Panasonic Smart TV

Authored by: Support.com Tech Pro Team

1. Introduction

This will guide you through diagnosing and repairing basic networking issues with your Panasonic Smart TV.

2. Check Status

Since your other streaming services are working, there is likely an issue with the service itself.

Visit your streaming provider's page on your computer or mobile phone, and make sure they don't have any reported problems going on with their service right now.

3. Try Again Later When Services Are Online

Try again later when the services are back up.

4. Restart

1. Turn it off by pressing the power button.
   

2. Then unplug it from the power outlet.
   

1. Wait for 30 seconds.
2. Plug it back in then turn the TV back on.

5. Check Other Devices

Check your home's internet connection by testing with another device such as your smartphone, computer, game console, streaming device, etc.

6. What's next?

7. What's next?

8. Network Check

Try another streaming service. For example, if you are having problems with Netflix, try YouTube.

9. Connect Wired/Wi-Fi

A wired connection means your router is probably very close to your TV, and there will be a cable that looks like a larger phone cable attached between your Smart TV and Router.

A wireless connection means your Router is most likely farther away (in another room, for example), and it is using radio to connect to the Internet.

10. Connect Wi-Fi

1. Press the Menu button on the TV remote.
   

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2. Using the navigation arrows on the remote, go downwards and highlight Network then press OK.
   

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2. Press OK on Network Connection.
   

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2. Then press OK on Quick Setup.
   

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2. When the Wi-Fi network list is populated, select your network and press OK.
   

1. If required, enter the Wi-Fi password then press the Return button

1. on the remote. The password is case sensitive.
   

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2. Once the connection is established review the confirmation screen and press OK on Done.
   

11. Wired Connection

1. Acquire an Ethernet cable.
2. Take one end of the cable and plug it into your router/modem's Ethernet port.
3. Plug the other end of the cable into your device's Ethernet port.
4. Usually this is all that is needed to connect your device to a wired connection.

Ethernet Cable

Ethernet Port