How to add and reset Kwikset products on Hubitat Elevation hub

Authored by: Support.com Tech Pro Team

1. Introduction

How to add and reset Kwikset products on Hubitat Elevation hub

2. Resolution

Factory Reset

1. Remove battery pack
2. Press and HOLD the Program button while reinserting the battery pack. Keep holding the button for 30 seconds until the lock beeps and the status LED flashes Red.
3. Press the Program button once more. When the LED flashes Green and you hear one beep, the lock has been reset.
4. Perform the door handing process again.
5. Press and hold the Lock button while installing the battery pack.
6. Hold the button until the latch bolt starts moving on its own. If the latch bolt retracts and extends on its own when the battery pack was installed, then the handing process was successful.
7. If the latch bolt does not retract and extend on its own, remove the battery pack and wait 15 seconds, before attempting the handing process again.

Join the Z-Wave Network

1. Hold the interior assembly a maximum of 12" (305 mm) from your Z-Wave controller
2. From the Hubitat Web Interface home page, select Z-Wave, then Start Z-Wave Inclusion on the Device Discovery page.
3. Press button A on the lock one time to include it. The controller and lock must remain stationary for a total of 60 seconds during the Inclusion process.
4. If Inclusion is unsuccessful, go to the Hubitat Web Interface home page, select Z-Wave, then Start Z-Wave Exclusion on the Device Discovery page.
5. Press button A on the lock one time. Once the lock is fully Excluded from the system, repeat the Inclusion process.

Exclusion from the Z-Wave Network

1. From the device's details page, select Remove Device, then Remove
2. From the Hubitat Web Interface home page, select Z-Wave, then Start Z-Wave Exclusion on the Device Discovery page.
3. Press button A on the lock one time. Once the lock is fully Excluded from the system. The controller and lock must remain stationary for a total of 60 seconds during the Inclusion process.

Device

Product Number

Device Type

Protocol

SmartCode

910 / 912 / 914

Lock

Z-Wave

Device

Product Number

Device Type

Protocol

SmartCode

910 / 912 / 914

Lock

Zigbee

Factory Reset

1. Remove battery pack
2. Press and HOLD the Program button while reinserting the battery pack. Keep holding the button for 30 seconds until the lock beeps and the status LED flashes Red.
3. Press the Program button once more. When the LED flashes Green and you hear one beep, the lock has been reset.
4. Perform the door handing process again.
5. Press and hold the Lock button while installing the battery pack.
6. Hold the button until the latch bolt starts moving on its own. If the latch bolt retracts and extends on its own when the battery pack was installed, then the handing process was successful.
7. If the latch bolt does not retract and extend on its own, remove the battery pack and wait 15 seconds, before attempting the handing process again.

Join the Zigbee Network

1. Hold the interior assembly a maximum of 12" (305 mm) from your hub.
2. From the Hubitat Web Interface home page, select Zigbee on the Device Discovery page to start device discovery.
3. Press button A on the lock 4 times to pair it. The controller and lock must remain stationary for a total of 60 seconds during the pairing process.
4. If pairing is unsuccessful, press button B on the lock 9 times and repeat the pairing process.

Leaving the Zigbee Network

1. From the device's details page, select Remove Device, then Remove.
2. Press button B on the lock 9 times.