How to add and reset Neo products on Hubitat Elevation hub
Authored by: Support.com Tech Pro Team
1. Introduction
How to add and reset Neo products on Hubitat Elevation hub
2. Resolution
Door/Window Sensor
Product Number
Device Type
Protocol
NAS-DS01ZE
Contact Sensor
Z-Wave
Factory Reset
- Remove the cover of the contact sensor's main body.
- Make sure the sensor is connected to the power source.
- Press and hold the reset button for 10 seconds, the LED light will flash Red once.
- Release the button.
Join the Z-Wave Network
- From the Hubitat Web Interface home page, select Z-Wave, then Start Z-Wave Inclusion on the Device Discovery page.
- Quickly click the code button 3 times, and the LED light will flash 5 times.
- The contact sensor will be detected and included in the Z-Wave network.
Exclusion from the Z-Wave Network
- From the device's details page, select Remove Device, then Remove
- From the Hubitat Web Interface home page, select Z-Wave, then Start Z-Wave Exclusion on the Device Discovery page.
- Quickly click the code button 3 times, the LED light will flash 5 times and the sensor will be excluded from the Z-Wave network.
Product Number
Device Type
Protocol
NAS-DS02ZU
Contact Sensor
Z-Wave
Factory Reset
- Remove the cover of the contact sensor's main body.
- Make sure the sensor is connected to the power source.
- Press and hold the reset button for 10 seconds, the LED light will flash Red once.
- Release the button.
Join the Z-Wave Network
- From the Hubitat Web Interface home page, select Z-Wave, then Start Z-Wave Inclusion on the Device Discovery page.
- Quickly click the code button 3 times, and the LED light will flash 5 times.
- The contact sensor will be detected and included in the Z-Wave network.
Exclusion from the Z-Wave Network
- From the device's details page, select Remove Device, then Remove
- From the Hubitat Web Interface home page, select Z-Wave, then Start Z-Wave Exclusion on the Device Discovery page.
- Quickly click the code button 3 times, the LED light will flash 5 times and the sensor will be excluded from the Z-Wave network.
Motion Sensor
Product Number
Device Type
Protocol
NAS-PD01ZU-T
Motion Sensor
Z-Wave
Factory Reset
- Remove the sensor’s cover.
- Make sure the sensor is connected to the power source.
- Press the code button for 10 seconds, the LED will flash Red once.
- Release the code button.
- NOTE: When the PIR is being restored to factory settings, please make sure a power source is connected.
Join the Z-Wave Network
- From the Hubitat Web Interface home page, select Z-Wave, then Start Z-Wave Inclusion on the Device Discovery page.
- Quickly click the code button 3 times, and the LED light will flash 5 times.
- The motion sensor will be detected and included in the Z-Wave network.
Exclusion from the Z-Wave Network
- From the device's details page, select Remove Device, then Remove
- From the Hubitat Web Interface home page, select Z-Wave, then Start Z-Wave Exclusion on the Device Discovery page.
- Quickly click the code button 3 times, the LED light will flash 5 times and the sensor will be excluded from the Z-Wave network.
Power Plug
Product Number
Device Type
Protocol
NAS-WR02Z
Outlet
Z-Wave
Factory Reset
- Press and hold the code button on the front of the outlet for 10 seconds.
- When the LED flashes, release the button.
- When the outlet has been reset, the LED will flash on and off 5 times within a 2 second period.
Join the Z-Wave Network
- From the Hubitat Web Interface home page, select Z-Wave, then Start Z-Wave Inclusion on the Device Discovery page.
- Quickly click the code button 3 times, and the LED light will flash 5 times.
- The device will be detected and included in the Z-Wave network.
Exclusion from the Z-Wave Network
- From the device's details page, select Remove Device, then Remove
- From the Hubitat Web Interface home page, select Z-Wave, then Start Z-Wave Exclusion on the Device Discovery page.
- Quickly click the code button 3 times, the LED light will flash 5 times and the device will be excluded from the Z-Wave network.
One Key SOS
Product Number
Device Type
Protocol
NAS-RC03ZU
Button Controller
Z-Wave
Factory Reset
- Press and hold the code button for 10 seconds.
- Release the Code button. Note: Do not power off during factory reset.
Join the Z-Wave Network
- From the Hubitat Web Interface home page, select Z-Wave, then Start Z-Wave Inclusion on the Device Discovery page.
- Quickly click the Red SOS alarm button 3 times.
- The device will be detected and included in the Z-Wave network.
Exclusion from the Z-Wave Network
- From the device's details page, select Remove Device, then Remove
- From the Hubitat Web Interface home page, select Z-Wave, then Start Z-Wave Exclusion on the Device Discovery page.
- Quickly click the Red SOS alarm button 3 times and the device will be excluded from the Z-Wave network.
One Key SOS and Remote Control
Product Number
Device Type
Protocol
NAS-RC03ZU
Button Controller
Z-Wave
Factory Reset
- Press and hold the code button for 10 seconds.
- Release the Code button. Note: Do not power off during factory reset.
Join the Z-Wave Network
- From the Hubitat Web Interface home page, select Z-Wave, then Start Z-Wave Inclusion on the Device Discovery page.
- Quickly click the Red SOS alarm button 3 times.
- The device will be detected and included in the Z-Wave network.
Exclusion from the Z-Wave Network
- From the device's details page, select Remove Device, then Remove
- From the Hubitat Web Interface home page, select Z-Wave, then Start Z-Wave Exclusion on the Device Discovery page.
- Quickly click the Red SOS alarm button 3 times and the device will be excluded from the Z-Wave network.