How to add and reset OSRAM products on Hubitat Elevation hub

Authored by: Support.com Tech Pro Team

1. Introduction

How to add and reset OSRAM products on Hubitat Elevation hub

2. Resolution

Factory Reset

1. Start with the Light Strip powered ON.
2. Repeat 5 times - Unplug for 1 second and then plugin for 1 second
3. On the fifth time plugging in the Light Strip, leave it plugged in
4. After about 3 seconds, the Light Strip will flash rapidly 3 times to show a successful reset and be ready for pairing.

Join the Zigbee Network

1. From the Hubitat Web Interface home page, select Zigbee on the Device Discovery page to start device discovery.
2. Start with the Light Strip powered ON.
3. Repeat 5 times - Unplug for 1 second and then plugin for 1 second
4. On the fifth time plugging in the Light Strip, leave it plugged in
5. After about 3 seconds, the Light Strip will flash rapidly 3 times to show a successful reset and be ready for pairing.

Leaving the Zigbee Network

1. From the device's details page, select Remove Device, then Remove.
2. Start with the Light Strip powered ON.
3. Repeat 5 times - Unplug for 1 second and then plugin for 1 second
4. On the fifth time plugging in the Light Strip, leave it plugged in
5. After about 3 seconds, the Light Strip will flash rapidly 3 times to show a successful reset and be ready for pairing.

Device

Product Number

Device Type

Protocol

Lightify Flex RGBW

73698

Bulb

Zigbee

Device

Product Number

Device Type

Protocol

All smart bulbs

NIL

Bulb

Zigbee

Factory Reset

1. Turn the light off
2. Turn the light on for three 3 seconds
3. Turn the light off
4. Repeat this cycle 5 times
5. Wait 10 seconds for the light to flash 3 times
6. Repeat these steps if the light does not flash three times

Join the Zigbee Network

1. From the Hubitat Web Interface home page, select Zigbee on the Device Discovery page to start device discovery.
2. Turn the light off
3. Turn the light on for three 3 seconds
4. Turn the light off
5. Repeat this cycle 5 times
6. Wait 10 seconds for the light to flash 3 times
7. Repeat these steps if the light does not flash 3 times

Leaving the Zigbee Network

1. From the device's details page, select Remove Device, then Remove.
2. Turn the light off
3. Turn the light on for three 3 seconds
4. Turn the light off
5. Repeat this cycle 5 times
6. Wait 10 seconds for the light to flash 3 times
7. Repeat these steps if the light does not flash 3 times

Device

Product Number

Device Type

Protocol

Smart Outdoor Plug

G11028081

Outlet

Zigbee

Factory Reset

The reset method may vary by firmware version 

Method 1

1. Hold the button for 30 seconds
2. The outdoor plug will click 5 times
3. The outdoor plug is now reset and ready for pairing

Method 2

1. Turn the outdoor plug off
2. Turn the outdoor plug on for three or 5 seconds
3. Turn the outdoor plug off
4. Repeat this cycle 5 times
5. The outdoor plug is now reset and ready for pairing

Join the Zigbee Network

1. From the Hubitat Web Interface home page, select Zigbee on the Device Discovery page to start device discovery.
2. See factory reset instructions above to reset the outdoor plug and ready it for pairing. The required steps will vary by firmware version.

Leaving the Zigbee Network

1. From the device's details page, select Remove Device, then Remove.
2. See factory reset instructions above. The required steps will vary by firmware version.