How to add and reset Sensative products on Hubitat Elevation hub

Authored by: Support.com Tech Pro Team

1. Introduction

How to add and reset Sensative products on Hubitat Elevation hub

2. Resolution

Factory Reset

1. Move magnet all the way to the rounded edge, You should see 1 short LED flash.
2. Move magnet towards center 2 times. You should see 2 LED flashes.
3. On the last pass, leave at rounded edge for 10 seconds.
4. If successful, you should see 1 long LED flash.
5. If you do not see any flashes, then the reset process was not completed successfully.

Join the Z-Wave Network

1. From the Hubitat Web Interface home page, select Z-Wave, then Start Z-Wave Inclusion on the Device Discovery page.
2. Keep Strips close to its intended location during the add process.
3. Remove both magnets. 1 long flash confirms proper inclusion to the Z-Wave network.
4. Move the squared magnet away from the squared end and watch the status in the Hubitat Elevationâ„¢ device details to ensure proper functionality.

Exclusion from the Z-Wave Network

1. From the device's details page, select Remove Device, then Remove
2. From the Hubitat Web Interface home page, select Z-Wave, then Start Z-Wave Exclusion on the Device Discovery page.
3. Remove both magnets. 1 long flash confirms proper exclusion to the Z-Wave network.

Device

Product Number

Device Type

Protocol

Guard

NIL

Contact Sensor

Z-Wave Plus

Device

Product Number

Device Type

Protocol

Drip

NIL

Water Sensor

Z-Wave Plus

Factory Reset

1. Place magnet 2cm from the rounded edge for 2 seconds. You should see 1 short LED flash.
2. Move between logo and the round edge 2 times.
3. On the second pass, leave the magnet here for 10 seconds and wait for 1 long LED flash.

Join the Z-Wave Network

1. From the Hubitat Web Interface home page, select Z-Wave, then Start Z-Wave Inclusion on the Device Discovery page.
2. Move the Magnet towards the rounded edge until you see 2 LED flashes.
3. Move magnet between logo and rounded edge slowly 2 times.
4. Remove the magnet. If you see 1 LED flash, inclusion to the Z-wave network was successful.
5. If you see 5 short LED flashes, then inclusion has failed and you should perform a factory reset, then repeat the inclusion process.

Exclusion from the Z-Wave Network

1. From the device's details page, select Remove Device, then Remove
2. From the Hubitat Web Interface home page, select Z-Wave, then Start Z-Wave Exclusion on the Device Discovery page.
3. Move the magnet towards the rounded edge until 1 LED flashes.
4. Move magnet between logo and rounded edge slowly 2 times.
5. Remove the magnet. If you see 1 LED flash, it indicates sucessful exclusion from the Z-Wave network.
6. If you see 5 short LED flashes, then exclusion has failed and you should perform a factory reset, then repeat the exclusion process.

Device

Product Number

Device Type

Protocol

Comfort

NIL

Temperature Sensor

Z-Wave Plus

Factory Reset

1. Place magnet 2cm from the rounded edge for 2 seconds. You should see 1 short LED flash.
2. Move between logo and the round edge 2 times.
3. On the second pass, leave the magnet here for 10 seconds and wait for 1 long LED flash.

Join the Z-Wave Network

1. From the Hubitat Web Interface home page, select Z-Wave, then Start Z-Wave Inclusion on the Device Discovery page.
2. Move the Magnet towards the rounded edge until you see 2 LED flashes.
3. Move magnet between logo and rounded edge slowly 2 times.
4. Remove the magnet. If you see 1 LED flash, inclusion to the Z-wave network was successful.
5. If you see 5 short LED flashes, then inclusion has failed and you should perform a factory reset, then repeat the inclusion process.

Exclusion from the Z-Wave Network

1. From the device's details page, select Remove Device, then Remove
2. From the Hubitat Web Interface home page, select Z-Wave, then Start Z-Wave Exclusion on the Device Discovery page.
3. Move the magnet towards the rounded edge until 1 LED flashes.
4. Move magnet between logo and rounded edge slowly 2 times.
5. Remove the magnet. If you see 1 LED flash, it indicates sucessful exclusion from the Z-Wave network.
6. If you see 5 short LED flashes, then exclusion has failed and you should perform a factory reset, then repeat the exclusion process.