How to add and reset Sinope products on Hubitat Elevation hub
Authored by: Support.com Tech Pro Team
1. Introduction
How to add and reset Sinope products on Hubitat Elevation hub
2. Resolution
Factory Reset
Simultaneously press the UP and DOWN arrow buttons for 10 seconds
On the thermostat display, the radio signal icon will disappear.
Join the Zigbee Network
From the Hubitat Web Interface home page, select Zigbee on the Device Discovery page to start device discovery.
Simultaneously press the UP and DOWN arrow buttons to initiate device paring.
On the thermostat display, a radio signal icon will flash while connecting, and will remain solid once connected to the hub.
Leaving the Zigbee Network
From the device's details page, select Remove Device, then Remove.
Simultaneously press the UP and DOWN arrow buttons for 10 seconds.
On the thermostat display, the radio signal icon will disappear.
Device
Product Number
Device Type
Protocol
Zigbee Thermostats
NIL
Thermostat
Zigbee
Device
Product Number
Device Type
Protocol
Small Electrical Load Controller
RM3250ZB
Switch
Zigbee
Factory Reset
Press the button next to the radio signal icon for 10 seconds.
On the device, the LED next to the radio signal icon will turn off.
All settings will be reset to factory defaults.
Join the Zigbee Network
From the Hubitat Web Interface home page, select Zigbee on the Device Discovery page to start device discovery.
Press the button next to the radio signal icon to initiate device paring.
On the device, the LED next to the radio signal icon will flash while connecting, and will remain solid once connected to the hub.
Leaving the Zigbee Network
From the device's details page, select Remove Device, then Remove.
Press the button next to the radio signal icon for 10 seconds.
On the device, the LED next to the radio signal icon will turn off.
All settings will be reset to factory defaults.
Device
Product Number
Device Type
Protocol
Water Leak Detector
WL4200
Water Sensor
Zigbee
Factory Reset
Remove the battery cover.
Press the Link button for 10 seconds.
The LED will flash Green.
Join the Zigbee Network
From the Hubitat Web Interface home page, select Zigbee on the Device Discovery page to start device discovery.
Remove the battery cover.
Press the Link button to initiate device paring.
The LED will flash Green while connecting.
The LED will remain solid Green for 10 seconds upon sucessful connection.
If the LED is flashing Red, the connection has failed.
Test the sensor by exposing the electrodes to a damp cloth and observing the device status on Hubitat Elevationâ„¢
Leaving the Zigbee Network
From the device's details page, select Remove Device, then Remove.
Remove the battery cover.
Press the Link button for 10 seconds.
The LED will flash Green.
Device
Product Number
Device Type
Protocol
Water Leak Detector
WL4200S
Water Sensor
Zigbee
Factory Reset
Remove the battery cover.
Press the Link button for 10 seconds.
The LED will flash Green.
Join the Zigbee Network
From the Hubitat Web Interface home page, select Zigbee on the Device Discovery page to start device discovery.
Remove the battery cover.
Press the Link button to initiate device paring.
The LED will flash Green while connecting.
The LED will remain solid Green for 10 seconds upon sucessful connection.
If the LED is flashing Red, the connection has failed.
Test the sensor by exposing the electrodes to a damp cloth and observing the device status on Hubitat Elevationâ„¢
Leaving the Zigbee Network
From the device's details page, select Remove Device, then Remove.
Remove the battery cover.
Press the Link button for 10 seconds.
The LED will flash Green.
Device
Product Number
Device Type
Protocol
Water Valve
VA4200WZ
Valve
Zigbee
Factory Reset
Remove the battery cover.
Ensure the switch is set to position 3 (Zigbee connection)
Plug the valve power adapter into an AC outlet.
Simultaneously press buttons A and B for 10 seconds.
The LED will flash GREEN
Join the Zigbee Network
From the Hubitat Web Interface home page, select Zigbee on the Device Discovery page to start device discovery.
Remove the battery cover.
Ensure the switch is set to position 3 (Zigbee connection)
Plug the valve power adapter into an AC outlet.
Press the A button to initiate device paring
The LED will flash Green while connecting
The LED will remain solid Green for 10 seconds upon sucessful connection
If the LED is flashing Red, the connection has failed.
Test the valve by toggling Open and Close in the device detail page on Hubitat Elevationâ„¢, and observe that the valve properly opens and closes in response to the pressing to the Open and Close buttons.
Leaving the Zigbee Network
From the device's details page, select Remove Device, then Remove.
Remove the battery cover.
Ensure the switch is set to position 3 (Zigbee connection)
Plug the valve power adapter into an AC outlet.
Simultaneously press buttons A and B for 10 seconds.
The LED will flash Green.
Device
Product Number
Device Type
Protocol
Smart Dimmer
DM2500ZB
Dimmer
Zigbee
Factory Reset
Simultaneously press the up and down dimmer buttons for 10 seconds.
Join the Zigbee Network
From the Hubitat Web Interface home page, select Zigbee on the Device Discovery page to start device discovery.
Simultaneously press the up and down dimmer buttons for 1 second.
The LED will flash Blue while connecting
The LED with flash Green when connected.
If the LED is flashing Red, the connection has failed.
Leaving the Zigbee Network
From the device's details page, select Remove Device, then Remove.
Simultaneously press the up and down dimmer buttons for 10 seconds.
Device
Product Number
Device Type
Protocol
Smart Switch
SW2500ZB
Switch
Zigbee
Factory Reset
Simultaneously press the ON and OFF buttons for 10 seconds.
Join the Zigbee Network
From the Hubitat Web Interface home page, select Zigbee on the Device Discovery page to start device discovery.
Simultaneously press the ON and OFF buttons for 1 second.
The LED will flash Blue while connecting
The LED with flash Green when connected.
If the LED is flashing Red, the connection has failed.
Leaving the Zigbee Network
From the device's details page, select Remove Device, then Remove.
Simultaneously press the ON and OFF buttons for 10 seconds.
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