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How to add and reset SmartThings products on Hubitat Elevation hub

Authored by: Support.com Tech Pro Team

1. Introduction

 

How to add and reset SmartThings products on Hubitat Elevation hub

 

2. Resolution

Factory Reset

  1. Hold the recessed Connect button for 5 seconds.
  2. Release the button when the LED starts flashing red.
  3. The LED will flash Red and Green while attempting to connect.

Join the Zigbee Network

  1. From the Hubitat Web Interface home page, select Zigbee on the Device Discovery page to start device discovery. actions.
  2. Hold the recessed connect button for 5 seconds.
  3. Release the button when the LED starts flashing Red.
  4. The LED will flash Red and Green while attempting to connect.

Leaving the Zigbee Network

  1. From the device's details page, select Remove Device, then Remove.
  2. Hold the recessed connect button for 5 seconds.
  3. Release the button when the LED starts flashing red.

Device

Product Number

Device Type

Protocol

Multi-Sensor

3300-S

Contact Sensor

Zigbee

Device

Product Number

Device Type

Protocol

SmartSense Multi Sensor

STSS-MULT-001

Contact Sensor

Zigbee

Factory Reset

  1. Hold the Connect button for 6 seconds, or until the LED light turns off.

Join the Zigbee Network

  1. From the Hubitat Web Interface home page, select Zigbee on the Device Discovery page to start device discovery.
  2. Make sure the Outlet is within 15 feet (4.5 meters) of the hub during setup.
  3. Hold the Connect button for 6 seconds, or until the LED light turns off.

Leaving the Zigbee Network

  1. From the device's details page, select Remove Device, then Remove.
  2. Hold the Connect button for 6 seconds, or until the LED light turns off.

Device

Product Number

Device Type

Protocol

Multi Sensor (2015 Model)

F-SS-MULT-001

Contact Sensor

Zigbee

Factory Reset

  1. Hold the Connect button while inserting the battery.
  2. Release the button once the LED is lit.
  3. The LED will flash Blue while attempting to connect.

Join the Zigbee Network

  1. From the Hubitat Web Interface home page, select Zigbee on the Device Discovery page to start device discovery.
  2. Hold the Connect button while inserting the battery.
  3. Release the button once the LED is lit.
  4. The LED will flash Blue while attempting to connect.

Leaving the Zigbee Network

  1. From the device's details page, select Remove Device, then Remove.
  2. Hold the Connect button while inserting the battery.
  3. Release the button once the LED is lit.

Device

Product Number

Device Type

Protocol

Multi Sensor (2016 Model)

F-MLT-US-2

Contact Sensor

Zigbee

Factory Reset

  1. Remove the cover and hold the Connect button for 5 seconds.
  2. Release it when the LED starts flashing Red.

Join the Zigbee Network

  1. From the Hubitat Web Interface home page, select Zigbee on the Device Discovery page to start device discovery.
  2. Remove the cover and hold the Connect button for 5 seconds.
  3. Release it when the LED starts flashing Red.

Leaving the Zigbee Network

  1. From the device's details page, select Remove Device, then Remove.
  2. Remove the cover and hold the Connect button for 5 seconds.
  3. Release it when the LED starts flashing Red.

Device

Product Number

Device Type

Protocol

Multi-Sensor v4

STS-MLT-250

Contact Sensor

Zigbee

Factory Reset

  1. Hold the Connect button while inserting the battery.
  2. Release the button once the LED is lit.
  3. The LED will flash Blue while attempting to connect.

Join the Zigbee Network

  1. From the Hubitat Web Interface home page, select Zigbee on the Device Discovery page to start device discovery.
  2. Hold the Connect button while inserting the battery.
  3. Release the button once the LED is lit.
  4. The LED will flash Blue while attempting to connect.

Leaving the Zigbee Network

  1. From the device's details page, select Remove Device, then Remove.
  2. Hold the Connect button while inserting the battery.
  3. Release the button once the LED is lit.

Device

Product Number

Device Type

Protocol

Humidity Sensor

3310-S

Humidity Sensor

Zigbee

Factory Reset

  1. Slide the sensor off the mount, remove the cover, and then the battery.
  2. While holding down the reset button, reinsert battery to factory reset the device.

Join the Zigbee Network

  1. From the Hubitat Web Interface home page, select Zigbee on the Device Discovery page to start device discovery.
  2. Slide the sensor off the mount, remove the cover, and then the battery.
  3. While holding down the reset button, reinsert battery

Leaving the Zigbee Network

  1. From the device's details page, select Remove Device, then Remove.
  2. Slide the sensor off the mount, remove the cover, and then the battery.
  3. While holding down the reset button, reinsert battery to factory reset the device.

Device

Product Number

Device Type

Protocol

SmartSense Moisture Sensor

NIL

Water Sensor

Zigbee

Factory Reset

  1. Remove the cover of the Moisture Sensor.
  2. Remove the CR2 battery by pulling the ribbon.
  3. Hold the Connect button while inserting the battery.
  4. Release the button once the LED is lit.
  5. The LED will flash Blue while attempting to connect.

Join the Zigbee Network

  1. From the Hubitat Web Interface home page, select Zigbee on the Device Discovery page to start device discovery.
  2. Remove the cover of the Moisture Sensor.
  3. Remove the CR2 battery by pulling the ribbon.
  4. Hold the Connect button while inserting the battery.
  5. Release the button once the LED is lit.
  6. The LED will flash Blue while attempting to connect.

Leaving the Zigbee Network

  1. From the device's details page, select Remove Device, then Remove.
  2. Remove the cover of the Moisture Sensor.
  3. Remove the CR2 battery by pulling the ribbon.
  4. Hold the Connect button while inserting the battery.
  5. Release the button once the LED is lit.

Device

Product Number

Device Type

Protocol

Water Leak Sensor v4 (2015)

NIL

Water Sensor

Zigbee

Factory Reset

  1. Remove the cover of the Water Leak Sensor.
  2. Remove the battery, then hold the Connect button while inserting the battery.
  3. Release the button once the LED is lit.
  4. The LED will flash Blue while attempting to connect.

Join the Zigbee Network

  1. From the Hubitat Web Interface home page, select Zigbee on the Device Discovery page to start device discovery.
  2. Remove the cover of the Water Leak Sensor.
  3. Remove the battery, then hold the Connect button while inserting the battery.
  4. Release the button once the LED is lit.
  5. The LED will flash Blue while attempting to connect.

Leaving the Zigbee Network

  1. From the device's details page, select Remove Device, then Remove.
  2. Remove the cover of the Water Leak Sensor.
  3. Remove the battery, then hold the Connect button while inserting the battery.
  4. Release the button once the LED is lit.

Device

Product Number

Device Type

Protocol

SmartSense Motion Sensor

NIL

Motion Sensor

Zigbee

Factory Reset

  1. Hold the Connect button for 6 seconds or until the LED light turns off.

Join the Zigbee Network

  1. From the Hubitat Web Interface home page, select Zigbee on the Device Discovery page to start device discovery.
  2. Hold the Connect button for 6 seconds or until the LED light turns off.

Leaving the Zigbee Network

  1. From the device's details page, select Remove Device, then Remove.
  2. Hold the Connect button for 6 seconds or until the LED light turns off.

Device

Product Number

Device Type

Protocol

Motion Sensor v2 (2014)

NIL

Motion Sensor

Zigbee

Factory Reset

  1. Remove the cover of the Motion Sensor.
  2. Remove the battery, then hold the Connect button while inserting the battery.
  3. Release the button once the LED is lit.
  4. The LED will flash Blue while attempting to connect.

Join the Zigbee Network

  1. From the Hubitat Web Interface home page, select Zigbee on the Device Discovery page to start device discovery.
  2. Remove the cover of the Motion Sensor.
  3. Remove the battery, then hold the Connect button while inserting the battery.
  4. Release the button once the LED is lit.
  5. The LED will flash Blue while attempting to connect.

Leaving the Zigbee Network

  1. From the device's details page, select Remove Device, then Remove.
  2. Remove the cover of the Motion Sensor.
  3. Remove the battery, then hold the Connect button while inserting the battery.
  4. Release the button once the LED is lit.

Device

Product Number

Device Type

Protocol

Motion Sensor v3 (2015)

NIL

Motion Sensor

Zigbee

Factory Reset

  1. Remove the cover of the Motion Sensor.
  2. Remove the battery, then hold the Connect button while inserting the battery.
  3. Release the button once the LED is lit.
  4. The LED will flash Blue while attempting to connect.

Join the Zigbee Network

  1. From the Hubitat Web Interface home page, select Zigbee on the Device Discovery page to start device discovery.
  2. Remove the cover of the Motion Sensor.
  3. Remove the battery, then hold the Connect button while inserting the battery.
  4. Release the button once the LED is lit.
  5. The LED will flash Blue while attempting to connect.

Leaving the Zigbee Network

  1. From the device's details page, select Remove Device, then Remove.
  2. Remove the cover of the Motion Sensor.
  3. Remove the battery, then hold the Connect button while inserting the battery.
  4. Release the button once the LED is lit.

Device

Product Number

Device Type

Protocol

Motion Sensor v4 (2016)

NIL

Motion Sensor

Zigbee

Factory Reset

  1. Remove the cover and hold the Connect button for 5 seconds.
  2. Release it when the LED starts flashing Red.

Join the Zigbee Network

  1. From the Hubitat Web Interface home page, select Zigbee on the Device Discovery page to start device discovery.
  2. Remove the cover and hold the Connect button for 5 seconds.
  3. Release it when the LED starts flashing Red.

Leaving the Zigbee Network

  1. From the device's details page, select Remove Device, then Remove.
  2. Remove the cover and hold the Connect button for 5 seconds.
  3. Release it when the LED starts flashing red.

Device

Product Number

Device Type

Protocol

SmartSense Presence Sensor v2

NIL

Presence Sensor

Zigbee

Factory Reset

  1. Insert a small flathead screwdriver into the groove at the base of the SmartSense Presence Sensor
  2. Gently twist the screwdriver and the plastic case should pop open.
  3. Hold the Connect button on the sensor for about 6 seconds until the LED light turns off, and then release.

Join the Zigbee Network

  1. From the Hubitat Web Interface home page, select Zigbee on the Device Discovery page to start device discovery.
  2. Insert a small flathead screwdriver into the groove at the base of the SmartSense Presence Sensor
  3. Gently twist the screwdriver and the plastic case should pop open.
  4. Hold the Connect button on the sensor for about 6 seconds until the LED light turns off, and then release.

Leaving the Zigbee Network

  1. From the device's details page, select Remove Device, then Remove.
  2. Insert a small flathead screwdriver into the groove at the base of the SmartSense Presence Sensor
  3. Gently twist the screwdriver and the plastic case should pop open.
  4. Hold the Connect button on the sensor for about 6 seconds until the LED light turns off, and then release.

Device

Product Number

Device Type

Protocol

Arrival Sensor v4

NIL

Presence Sensor

Zigbee

Factory Reset

  1. Remove the cover and hold the Connect button for 5 seconds.
  2. Release the button when the LED turns off.

Join the Zigbee Network

  1. From the Hubitat Web Interface home page, select Zigbee on the Device Discovery page to start device discovery.
  2. Remove the cover and hold the Connect button for 5 seconds.
  3. Release the button when the LED turns off.

Leaving the Zigbee Network

  1. From the device's details page, select Remove Device, then Remove.
  2. Remove the cover and hold the Connect button for 5 seconds.
  3. Release the button when the LED turns off.

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