How to add and reset SmartThings products on Hubitat Elevation hub
Authored by: Support.com Tech Pro Team
1. Introduction
How to add and reset SmartThings products on Hubitat Elevation hub
2. Resolution
Factory Reset
- Hold the recessed Connect button for 5 seconds.
- Release the button when the LED starts flashing red.
- The LED will flash Red and Green while attempting to connect.
Join the Zigbee Network
- From the Hubitat Web Interface home page, select Zigbee on the Device Discovery page to start device discovery. actions.
- Hold the recessed connect button for 5 seconds.
- Release the button when the LED starts flashing Red.
- The LED will flash Red and Green while attempting to connect.
Leaving the Zigbee Network
- From the device's details page, select Remove Device, then Remove.
- Hold the recessed connect button for 5 seconds.
- Release the button when the LED starts flashing red.
Device
Product Number
Device Type
Protocol
Multi-Sensor
3300-S
Contact Sensor
Zigbee
Device
Product Number
Device Type
Protocol
SmartSense Multi Sensor
STSS-MULT-001
Contact Sensor
Zigbee
Factory Reset
- Hold the Connect button for 6 seconds, or until the LED light turns off.
Join the Zigbee Network
- From the Hubitat Web Interface home page, select Zigbee on the Device Discovery page to start device discovery.
- Make sure the Outlet is within 15 feet (4.5 meters) of the hub during setup.
- Hold the Connect button for 6 seconds, or until the LED light turns off.
Leaving the Zigbee Network
- From the device's details page, select Remove Device, then Remove.
- Hold the Connect button for 6 seconds, or until the LED light turns off.
Device
Product Number
Device Type
Protocol
Multi Sensor (2015 Model)
F-SS-MULT-001
Contact Sensor
Zigbee
Factory Reset
- Hold the Connect button while inserting the battery.
- Release the button once the LED is lit.
- The LED will flash Blue while attempting to connect.
Join the Zigbee Network
- From the Hubitat Web Interface home page, select Zigbee on the Device Discovery page to start device discovery.
- Hold the Connect button while inserting the battery.
- Release the button once the LED is lit.
- The LED will flash Blue while attempting to connect.
Leaving the Zigbee Network
- From the device's details page, select Remove Device, then Remove.
- Hold the Connect button while inserting the battery.
- Release the button once the LED is lit.
Device
Product Number
Device Type
Protocol
Multi Sensor (2016 Model)
F-MLT-US-2
Contact Sensor
Zigbee
Factory Reset
- Remove the cover and hold the Connect button for 5 seconds.
- Release it when the LED starts flashing Red.
Join the Zigbee Network
- From the Hubitat Web Interface home page, select Zigbee on the Device Discovery page to start device discovery.
- Remove the cover and hold the Connect button for 5 seconds.
- Release it when the LED starts flashing Red.
Leaving the Zigbee Network
- From the device's details page, select Remove Device, then Remove.
- Remove the cover and hold the Connect button for 5 seconds.
- Release it when the LED starts flashing Red.
Device
Product Number
Device Type
Protocol
Multi-Sensor v4
STS-MLT-250
Contact Sensor
Zigbee
Factory Reset
- Hold the Connect button while inserting the battery.
- Release the button once the LED is lit.
- The LED will flash Blue while attempting to connect.
Join the Zigbee Network
- From the Hubitat Web Interface home page, select Zigbee on the Device Discovery page to start device discovery.
- Hold the Connect button while inserting the battery.
- Release the button once the LED is lit.
- The LED will flash Blue while attempting to connect.
Leaving the Zigbee Network
- From the device's details page, select Remove Device, then Remove.
- Hold the Connect button while inserting the battery.
- Release the button once the LED is lit.
Device
Product Number
Device Type
Protocol
Humidity Sensor
3310-S
Humidity Sensor
Zigbee
Factory Reset
- Slide the sensor off the mount, remove the cover, and then the battery.
- While holding down the reset button, reinsert battery to factory reset the device.
Join the Zigbee Network
- From the Hubitat Web Interface home page, select Zigbee on the Device Discovery page to start device discovery.
- Slide the sensor off the mount, remove the cover, and then the battery.
- While holding down the reset button, reinsert battery
Leaving the Zigbee Network
- From the device's details page, select Remove Device, then Remove.
- Slide the sensor off the mount, remove the cover, and then the battery.
- While holding down the reset button, reinsert battery to factory reset the device.
Device
Product Number
Device Type
Protocol
SmartSense Moisture Sensor
NIL
Water Sensor
Zigbee
Factory Reset
- Remove the cover of the Moisture Sensor.
- Remove the CR2 battery by pulling the ribbon.
- Hold the Connect button while inserting the battery.
- Release the button once the LED is lit.
- The LED will flash Blue while attempting to connect.
Join the Zigbee Network
- From the Hubitat Web Interface home page, select Zigbee on the Device Discovery page to start device discovery.
- Remove the cover of the Moisture Sensor.
- Remove the CR2 battery by pulling the ribbon.
- Hold the Connect button while inserting the battery.
- Release the button once the LED is lit.
- The LED will flash Blue while attempting to connect.
Leaving the Zigbee Network
- From the device's details page, select Remove Device, then Remove.
- Remove the cover of the Moisture Sensor.
- Remove the CR2 battery by pulling the ribbon.
- Hold the Connect button while inserting the battery.
- Release the button once the LED is lit.
Device
Product Number
Device Type
Protocol
Water Leak Sensor v4 (2015)
NIL
Water Sensor
Zigbee
Factory Reset
- Remove the cover of the Water Leak Sensor.
- Remove the battery, then hold the Connect button while inserting the battery.
- Release the button once the LED is lit.
- The LED will flash Blue while attempting to connect.
Join the Zigbee Network
- From the Hubitat Web Interface home page, select Zigbee on the Device Discovery page to start device discovery.
- Remove the cover of the Water Leak Sensor.
- Remove the battery, then hold the Connect button while inserting the battery.
- Release the button once the LED is lit.
- The LED will flash Blue while attempting to connect.
Leaving the Zigbee Network
- From the device's details page, select Remove Device, then Remove.
- Remove the cover of the Water Leak Sensor.
- Remove the battery, then hold the Connect button while inserting the battery.
- Release the button once the LED is lit.
Device
Product Number
Device Type
Protocol
SmartSense Motion Sensor
NIL
Motion Sensor
Zigbee
Factory Reset
- Hold the Connect button for 6 seconds or until the LED light turns off.
Join the Zigbee Network
- From the Hubitat Web Interface home page, select Zigbee on the Device Discovery page to start device discovery.
- Hold the Connect button for 6 seconds or until the LED light turns off.
Leaving the Zigbee Network
- From the device's details page, select Remove Device, then Remove.
- Hold the Connect button for 6 seconds or until the LED light turns off.
Device
Product Number
Device Type
Protocol
Motion Sensor v2 (2014)
NIL
Motion Sensor
Zigbee
Factory Reset
- Remove the cover of the Motion Sensor.
- Remove the battery, then hold the Connect button while inserting the battery.
- Release the button once the LED is lit.
- The LED will flash Blue while attempting to connect.
Join the Zigbee Network
- From the Hubitat Web Interface home page, select Zigbee on the Device Discovery page to start device discovery.
- Remove the cover of the Motion Sensor.
- Remove the battery, then hold the Connect button while inserting the battery.
- Release the button once the LED is lit.
- The LED will flash Blue while attempting to connect.
Leaving the Zigbee Network
- From the device's details page, select Remove Device, then Remove.
- Remove the cover of the Motion Sensor.
- Remove the battery, then hold the Connect button while inserting the battery.
- Release the button once the LED is lit.
Device
Product Number
Device Type
Protocol
Motion Sensor v3 (2015)
NIL
Motion Sensor
Zigbee
Factory Reset
- Remove the cover of the Motion Sensor.
- Remove the battery, then hold the Connect button while inserting the battery.
- Release the button once the LED is lit.
- The LED will flash Blue while attempting to connect.
Join the Zigbee Network
- From the Hubitat Web Interface home page, select Zigbee on the Device Discovery page to start device discovery.
- Remove the cover of the Motion Sensor.
- Remove the battery, then hold the Connect button while inserting the battery.
- Release the button once the LED is lit.
- The LED will flash Blue while attempting to connect.
Leaving the Zigbee Network
- From the device's details page, select Remove Device, then Remove.
- Remove the cover of the Motion Sensor.
- Remove the battery, then hold the Connect button while inserting the battery.
- Release the button once the LED is lit.
Device
Product Number
Device Type
Protocol
Motion Sensor v4 (2016)
NIL
Motion Sensor
Zigbee
Factory Reset
- Remove the cover and hold the Connect button for 5 seconds.
- Release it when the LED starts flashing Red.
Join the Zigbee Network
- From the Hubitat Web Interface home page, select Zigbee on the Device Discovery page to start device discovery.
- Remove the cover and hold the Connect button for 5 seconds.
- Release it when the LED starts flashing Red.
Leaving the Zigbee Network
- From the device's details page, select Remove Device, then Remove.
- Remove the cover and hold the Connect button for 5 seconds.
- Release it when the LED starts flashing red.
Device
Product Number
Device Type
Protocol
SmartSense Presence Sensor v2
NIL
Presence Sensor
Zigbee
Factory Reset
- Insert a small flathead screwdriver into the groove at the base of the SmartSense Presence Sensor
- Gently twist the screwdriver and the plastic case should pop open.
- Hold the Connect button on the sensor for about 6 seconds until the LED light turns off, and then release.
Join the Zigbee Network
- From the Hubitat Web Interface home page, select Zigbee on the Device Discovery page to start device discovery.
- Insert a small flathead screwdriver into the groove at the base of the SmartSense Presence Sensor
- Gently twist the screwdriver and the plastic case should pop open.
- Hold the Connect button on the sensor for about 6 seconds until the LED light turns off, and then release.
Leaving the Zigbee Network
- From the device's details page, select Remove Device, then Remove.
- Insert a small flathead screwdriver into the groove at the base of the SmartSense Presence Sensor
- Gently twist the screwdriver and the plastic case should pop open.
- Hold the Connect button on the sensor for about 6 seconds until the LED light turns off, and then release.
Device
Product Number
Device Type
Protocol
Arrival Sensor v4
NIL
Presence Sensor
Zigbee
Factory Reset
- Remove the cover and hold the Connect button for 5 seconds.
- Release the button when the LED turns off.
Join the Zigbee Network
- From the Hubitat Web Interface home page, select Zigbee on the Device Discovery page to start device discovery.
- Remove the cover and hold the Connect button for 5 seconds.
- Release the button when the LED turns off.
Leaving the Zigbee Network
- From the device's details page, select Remove Device, then Remove.
- Remove the cover and hold the Connect button for 5 seconds.
- Release the button when the LED turns off.