How to add and reset Sylvania products on Hubitat Elevation hub

Authored by: Support.com Tech Pro Team

1. Introduction

How to add and reset Sylvania products on Hubitat Elevation hub

2. Resolution

Factory Reset

1. Slide the sensor of the mount, remove the cover, and remove the battery.
2. While holding down the reset button, reinsert the battery to factory reset the device.

Join the Zigbee Network

1. From the Hubitat Web Interface home page, select Zigbee on the Device Discovery page to start device discovery.
2. Slide the sensor off the mount and remove the cover. Remove the battery for 10 seconds and replace

Leaving the Zigbee Network

1. From the device's details page, select Remove Device, then Remove.
2. Slide the sensor to the mount, remove the cover, and remove the battery
3. While holding down the reset button, reinsert the battery to factory reset the device.

Device

Product Number

Device Type

Protocol

Smart+ Contact and Temp Sensor

74388

Contact Sensor

Zigbee

Device

Product Number

Device Type

Protocol

Smart+ Motion and Temp Sensor

72923

Motion Sensor

Zigbee

Factory Reset

1. Remove the battery for at least 10 seconds.
2. Hold down the Pairing/Reset button while inserting the battery. Do not release the button.
3. The light on the front of the sensor will be solid Red. Release the Pairing/Reset button when the light goes out.
4. Remove the battery for at least 10 seconds to prepare for pairing.

Join the Zigbee Network

1. Perform a factory reset.
2. From the Hubitat Web Interface home page, select Zigbee on the Device Discovery page to start device discovery.
3. Hold down the Pairing/Reset button while inserting the battery. As soon as you see the Red light on the front of the sensor, release the button.
4. The light on the front of the sensor will be flashing Blue indicating it is searching for a Zigbee network to join.
5. When the light on the front of the sensor flashes Green briefly, a network has been found, and pairing with the hub will be complete shortly after.

Leaving the Zigbee Network

1. From the device's details page, select Remove Device, then Remove.
2. Perform a factory reset.

Device

Product Number

Device Type

Protocol

Smart+ Dimmer

73743

Button Controller

Zigbee

Factory Reset

1. Press and hold both the top and bottom buttons for 3 seconds

Join the Zigbee Network

1. From the Hubitat Web Interface home page, select Zigbee on the Device Discovery page to start device discovery.
2. Press and hold both the top and bottom button for 3 seconds

Leaving the Zigbee Network

1. From the device's details page, select Remove Device, then Remove.
2. Press and hold both the top and bottom button for 3 seconds

Device

Product Number

Device Type

Protocol

Smart+ 4 Button Switch

74099

Button Controller

Zigbee

Factory Reset

1. Hold buttons 1 and 4 together. The LED will flash red
2. Keep holding buttons 1 and 4 until the LED on the device stops flashing.

Join the Zigbee Network

1. From the Hubitat Web Interface home page, select Zigbee on the Device Discovery page to start device discovery.
2. Hold buttons 2 and 3 until the LED on the device starts flashing Yellow.

Leaving the Zigbee Network

1. From the device's details page, select Remove Device, then Remove.
2. Hold buttons 1 and 4 together. The LED will flash red
3. Keep holding buttons 1 and 4 until the LED on the device stops flashing.

Device

Product Number

Device Type

Protocol

Smart+ Outlet

72922

Outlet

Zigbee

Factory Reset

1. Make sure the plug is powered on. The light will be orange.
2. Press the button located on the front of the plug and hold it down for 10 seconds.
3. The light will flash orange when it has been reset.

Join the Zigbee Network

1. From the Hubitat Web Interface home page, select Zigbee on the Device Discovery page to start device discovery.
2. Make sure the plug is powered on. The light will be orange.
3. Press the button located on the front of the plug and hold it down for 10 seconds.
4. The light will flash orange when it has been reset and is ready to be paired.

Leaving the Zigbee Network

1. From the device's details page, select Remove Device, then Remove.
2. Make sure the plug is powered on. The light will be orange.
3. Press the button located on the front of the plug and hold it down for 10 seconds.
4. The light will flash orange when it has been reset.

Device

Product Number

Device Type

Protocol

Smart bulbs

NIL

Bulb

Zigbee

Factory Reset

1. Turn the light off.
2. Turn the light on for 3 seconds.
3. Turn the light off.
4. Repeat this cycle 5 times.
5. Wait 10 seconds for the light to flash 3 times.
6. Repeat these steps if the light does not flash 3 times.

Join the Zigbee Network

1. From the Hubitat Web Interface home page, select Zigbee on the Device Discovery page to start device discovery.
2. Turn the light off.
3. Turn the light on for 3 seconds.
4. Turn the light off.
5. Repeat this cycle 5 times.
6. Wait 10 seconds for the light to flash 3 times.
7. Repeat these steps if the light does not flash 3 times.

Leaving the Zigbee Network

1. From the device's details page, select Remove Device, then Remove.
2. Turn the light off.
3. Turn the light on for 3 seconds.
4. Turn the light off.
5. Repeat this cycle 5 times.
6. Wait 10 seconds for the light to flash 3 times.
7. Repeat these steps if the light does not flash 3 times.

Device

Product Number

Device Type

Protocol

Smart+ BR30 bulb

74988

Bulb

Zigbee

Factory Reset

1. Start with the Sylvania bulb in the ON position.
2. Turn the bulb OFF and ON 8 times in a row, pausing for 1 second each time you turn the bulb ON or OFF.
3. After the eighth time OFF, turn ON the bulb and leave it ON.
4. Wait about 5 seconds.
5. The BR30 bulb will flash if successfully reset.
6. Repeat these steps if the light does not flash.

Join the Zigbee Network

1. From the Hubitat Web Interface home page, select Zigbee on the Device Discovery page to start device discovery.
2. Start with the Sylvania bulb in the ON position.
3. Turn the bulb OFF and ON 8 times in a row, pausing for 1 second each time you turn the bulb ON or OFF.
4. After the eighth time OFF, turn ON the bulb and leave it ON.
5. Wait about 5 seconds.
6. The BR30 bulb will flash if it entered pairing mode successfully.
7. Repeat these steps if the light does not flash.

Leaving the Zigbee Network

1. Start with the Sylvania bulb in the ON position.
2. Turn the bulb OFF and ON 8 times in a row, pausing for 1 second each time you turn the bulb ON or OFF.
3. After the eighth time OFF, turn ON the bulb and leave it ON.
4. Wait about 5 seconds.
5. The BR30 bulb will flash if successfully reset.
6. Repeat these steps if the light does not flash.

Device

Product Number

Device Type

Protocol

Smart+ Flex RGBW

NIL

Bulb

Zigbee

Factory Reset

1. Start with the Light Strip powered ON.
2. Repeat 5 times - Unplug for 1 second and then plugin for 1 second.
3. On the fifth time plugging in the Light Strip, leave it plugged in.
4. After about 3 seconds, the Light Strip will flash rapidly 3 times to show a successful reset and be ready for pairing.

Join the Zigbee Network

1. From the Hubitat Web Interface home page, select Zigbee on the Device Discovery page to start device discovery.
2. Start with the Light Strip powered ON.
3. Repeat 5 times - Unplug for 1 second and then plugin for 1 second.
4. On the fifth time plugging in the Light Strip, leave it plugged in.
5. After about 3 seconds, the Light Strip will flash rapidly 3 times to show a successful reset and be ready for pairing.

Leaving the Zigbee Network

1. From the device's details page, select Remove Device, then Remove.
2. Start with the Light Strip powered ON.
3. Repeat 5 times - Unplug for 1 second and then plugin for 1 second.
4. On the fifth time plugging in the Light Strip, leave it plugged in.
5. After about 3 seconds, the Light Strip will flash rapidly 3 times to show a successful reset.