How to add and reset Visonic products on Hubitat Elevation hub

Authored by: Support.com Tech Pro Team

1. Introduction

How to add and reset Visonic products on Hubitat Elevation hub

2. Resolution

Factory Reset

1. Remove the battery cover.
2. Press and hold down the sensor’s tamper switch.
3. Insert the battery into the sensor while observing battery polarity.
4. Release the tamper switch within 4 seconds.

Join the Zigbee Network

1. From the Hubitat Web Interface home page, select Zigbee on the Device Discovery page to start device discovery.
2. Remove the battery cover.
3. Press and release the tamper switch for 1-2 seconds.
4. The LED will flash 3 times, every 5 seconds, repeating this cycle up to 20 times until paired.
5. Test if the sensor is appropriately paired by moving the magnet away and toward it, observing the Hubitat Elevationâ„¢ device details status.

Leaving the Zigbee Network

1. From the device's details page, select Remove Device, then Remove.
2. Remove the battery cover.
3. Press and hold down the sensor’s tamper switch.
4. Insert the battery into the sensor while observing battery polarity.
5. Release the tamper switch within 4 seconds.

Device

Product Number

Device Type

Protocol

Door/Window Sensor

MCT-340

Contact Sensor

Zigbee