How to add and reset Visonic products on Hubitat Elevation hub
Authored by: Support.com Tech Pro Team
1. Introduction
How to add and reset Visonic products on Hubitat Elevation hub
2. Resolution
Factory Reset
- Remove the battery cover.
- Press and hold down the sensor’s tamper switch.
- Insert the battery into the sensor while observing battery polarity.
- Release the tamper switch within 4 seconds.
Join the Zigbee Network
- From the Hubitat Web Interface home page, select Zigbee on the Device Discovery page to start device discovery.
- Remove the battery cover.
- Press and release the tamper switch for 1-2 seconds.
- The LED will flash 3 times, every 5 seconds, repeating this cycle up to 20 times until paired.
- Test if the sensor is appropriately paired by moving the magnet away and toward it, observing the Hubitat Elevationâ„¢ device details status.
Leaving the Zigbee Network
- From the device's details page, select Remove Device, then Remove.
- Remove the battery cover.
- Press and hold down the sensor’s tamper switch.
- Insert the battery into the sensor while observing battery polarity.
- Release the tamper switch within 4 seconds.
Device
Product Number
Device Type
Protocol
Door/Window Sensor
MCT-340
Contact Sensor
Zigbee