How to add and reset Xfinity products on Hubitat Elevation hub

Authored by: Support.com Tech Pro Team

1. Introduction

How to add and reset Xfinity products on Hubitat Elevation hub

2. Resolution

Factory Reset

1. Remove batteries from the keypad.
2. Press and hold the wall tamper switch while reinstalling the batteries.
3. Once the keypad illuminates, release the wall tamper switch.

Join the Zigbee Network

1. From the Hubitat Web Interface home page, select Zigbee on the Device Discovery page to start device discovery.
2. Perform a factory reset.
3. Remove and reinstall the batteries to be device pairing

Leaving the Zigbee Network

1. From the device's details page, select Remove Device, then Remove.
2. Remove batteries from the keypad.
3. Press and hold the wall tamper switch while reinstalling the batteries.
4. Once the keypad illuminates, release the wall tamper switch.

Device

Product Number

Device Type

Protocol

Keypad

3400-X

Keypad

Zigbee