How to Correct Temperature on an Ecobee Thermostat

Authored by: Support.com Tech Pro Team

How to Correct Temperature on an Ecobee Thermostat

If the temperature displayed on your Ecobee thermostat is incorrect, follow these steps to correct it:

1. Check Sensor Placement:
   • Ensure the thermostat and any remote sensors are placed away from direct sunlight, drafts, and other heat sources.
2. Recalibrate Temperature Sensors:
   • Go to the main menu on the thermostat.
   • Select “Settings” > “Installation Settings” > “Thresholds” > “Temperature Correction.”
   • Adjust the temperature correction value to calibrate the sensor.
3. Update Firmware:
   • Ensure your Ecobee thermostat is running the latest firmware. Go to “Settings” > “About” to check for updates.
4. Check for Obstructions:
   • Ensure there are no obstructions blocking the thermostat’s airflow.
5. Restart the Thermostat:
   • Restart the thermostat by removing it from the wall and reinserting it or by selecting “Settings” > “Restart” on the thermostat.
6. Factory Reset:
   • If the issue persists, perform a factory reset by going to “Settings” > “Reset” > “Reset All.”
   • Reconfigure the thermostat and test the temperature reading again.

Contact Support.Com

If you are still having trouble, refer to the Step-By-Step Guide below, or Contact Support.Com for Personalized Assistance.

1. Introduction

In This Guide

You'll Learn:

• How to correct temperature readings on your ecobee Smart Thermostat if the readings are not where they should be.

You'll Need:

• Your thermostat to be already set up and functioning properly.
  How to Set Up Your ecobee Smart Thermostat

2. Temperature Correction

If you notice that the ecobee thermostat's temperature reading is slightly off or you need to adjust the reading for any other reason, you can adjust the temperature reading by +/- 10° by using Temperature Correction settings.

To Configure Temperature Correction

1. Press Menu on the main screen.
   

1. Go to Settings.
   

1. Then go to Installation Settings.
   

1. Select Thresholds.
   

1. Then select Temperature Correction.
   

1. Adjust the temperature reading to fit your needs.