How to Factory Reset a Ring Stick Up Cam

Authored by: Support.com Tech Pro Team

Factory Resetting a Ring Stick Up Cam

Factory resetting your Ring Stick Up Cam is necessary when troubleshooting connectivity issues, changing ownership, or restoring it to factory settings. This guide will walk you through the process of resetting your Ring Stick Up Cam.

Step-by-Step Guide:

1. Locate the Setup Button:
   • Find the setup button on the back of the Ring Stick Up Cam.
2. Press and Hold the Setup Button:
   • Press and hold the setup button for at least 15 seconds. Release the button when the light starts flashing.
3. Wait for the Reset Process:
   • The camera will take a few moments to reset. The light will flash several times before returning to setup mode.
4. Reconfigure Your Device:
   • Open the Ring app on your smartphone and follow the setup instructions to reconnect the camera to your network.
5. Test the Camera:
   • Test the camera to ensure it’s functioning correctly after the reset.

Factory resetting your Ring Stick Up Cam is a straightforward process that helps resolve various issues or prepare the device for new ownership. Follow these steps to reset and reconfigure your camera successfully.

Contact Support.Com

If you are still having trouble, refer to the Pictorial Guide below, or Contact Support.Com for Personalized Assistance.

1. Introduction

You can reset a Stick Up Cam to its factory default state if it's no longer working as intended and you've exhausted all troubleshooting options, or if you plan on selling it or giving it away. This guide will take you through that process.

Tools You'll Need:

• No extra tools are needed.

-->

Supplies You'll Need:

• No extra supplies are needed.

-->

Before You Begin:

-->

2. Factory Reset the Stick Up Cam

Resetting the device to factory defaults will erase all saved settings and preferences.

To factory reset your Ring Camera:

1. Make sure the camera is powered up or the battery is charged.
   

1. Locate the orange reset button on the back side of the camera.
   

1. Press and hold the reset button for 15 seconds.
2. After releasing it, the status light located on the back will flash a few times indicating the camera is restarting.
   

1. The camera settings are now restored to its factory defaults.