How to Factory Reset a Ring Video Doorbell Pro

Authored by: Support.com Tech Pro Team

How to Factory Reset a Ring Video Doorbell Pro

Factory resetting a Ring Video Doorbell Pro can help resolve connectivity issues or prepare the device for a new owner. This guide will walk you through the steps to reset your Ring Video Doorbell Pro to its factory settings.

Step-by-Step Guide:

1. Locate the Setup Button:
   • Find the setup button on the side of the Ring Video Doorbell Pro.
2. Press and Hold the Setup Button:
   • Press and hold the setup button for at least 15 seconds. Release the button when the light starts flashing.
3. Wait for the Reset Process:
   • The doorbell will go through a series of flashes. Once the light returns to a steady state, the reset is complete.
4. Reconfigure the Doorbell:
   • Open the Ring app on your smartphone and follow the setup instructions to reconnect the doorbell to your network.
5. Test the Doorbell:
   • Test the doorbell to ensure it is functioning correctly after the reset.

Factory resetting your Ring Video Doorbell Pro is a quick process that helps resolve issues or prepares the device for new ownership. Follow these steps to reset and set up your doorbell successfully.

Contact Support.Com: 

If you are still having trouble, refer to the Pictorial Guide below, or Contact Support.Com for Personalized Assistance.

1. Introduction

You can reset a Ring Video Doorbell Pro to its factory default state if it's no longer working as intended and you've exhausted all troubleshooting options, or if you plan on selling it or giving it away. This guide will take you through that process.

Tools You'll Need:

• No extra tools are needed.

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Supplies You'll Need:

• No extra supplies are needed.

2. Factory Reset a Ring Video Doorbell Pro

Resetting a Ring Video Doorbell Pro to its factory default state will erase all its saved settings and preferences.

1. Remove the doorbell's faceplate then press and hold the reset button on the right side of the camera for 15 seconds.
   

1. After releasing it, the ring light located on the front will flash a few times indicating the doorbell is restarting.
   

1. The doorbell is now reset to factory defaults. If you want to set it up again, you'll need to use the Ring app to reconnect it to your WiFi network.