How to Factory Reset an LG Smart TV

Authored by: Support.com Tech Pro Team

1. Introduction

A factory reset will reset the Smart TV back to default settings. This is typically done when there is a problem that can only be fixed with a reset or if you want to sell or give it away. This process will remove all customized TV settings, including tuned channels, recordings, custom input names, installed applications, stored Wi-Fi passwords, etc.

2. Determine Platform

We must determine which platform is loaded on your LG Smart TV before beginning. Newer TVs released after 2014 will have webOS. Older models released between 2011 and 2015 will have NetCast. See the images below to help tell the difference.

• Using webOS
  

• 
  
  
• Using Netcast
  

3. Factory Reset Using webOS

1. Press the Home/Smart button on your remote to bring up your launcher.
2. Select Settings icon in the upper right corner of the screen.
   

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2. Select the All Settings option at the bottom right corner of the screen.
   

1. Select the General, then choose Reset to Initial Settings.
   

1. Enter your password if you have one. The TV will begin to restart.
   If you have not set a password, the factory set password is usually 0,0,0,0 or 1,2,3,4.

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2. The TV will attempt to proceed through the initial setup process as if it was being setup for the first time.
   

4. Factory Reset Using Netcast

1. Press the Home/Smart button on your remote.
2. Select Settings from the bottom-left.
   

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2. Select Option, then choose Initial Setting.
   

1. Enter your password if you have one.
   If you have not set a password, the factory set password is usually 0,0,0,0 or 1,2,3,4.

1. Select Yes to accept the terms of the disclaimer, then the TV will revert to factory settings.