How to Factory Reset Your Amazon Echo Dot Intelligent Personal Assistant

Authored by: Support.com Tech Pro Team

Factory Resetting Your Amazon Echo Dot Intelligent Personal Assistant

Factory resetting your Amazon Echo Dot is necessary when troubleshooting issues, changing ownership, or preparing it for a new setup. This guide will show you how to reset your Echo Dot to factory settings.

Step-by-Step Guide:

1. Locate the Action Button:
   • Find the ‘Action’ button on your Echo Dot (the button with a dot).
2. Press and Hold the Action Button:
   • Press and hold the ‘Action’ button for about 25 seconds until the light ring turns orange.
3. Wait for the Reset Process:
   • The light ring will turn blue, indicating the device is resetting. Wait until it turns off and back on.
4. Reconfigure Your Echo Dot:
   • Open the Alexa app on your smartphone and follow the setup instructions to reconnect the Echo Dot to your network.
5. Test the Device:
   • Test the Echo Dot by asking Alexa a question to ensure it’s working correctly after the reset.

Factory resetting your Amazon Echo Dot is a straightforward process that helps resolve issues or prepares the device for new ownership. Follow these steps to reset and set up your Echo Dot successfully.

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If you are still having trouble, refer to the Pictorial Guide below, or Contact Support.Com for Personalized Assistance.

1. Introduction: Amazon Echo: Factory Reset

If your Amazon Echo device is unresponsive or you want to give it to someone else, you can reset it to factory defaults.

2. Amazon Echo: Factory Reset

After you reset your Echo device, you need to register it to an Amazon account and reenter any device settings to use it again.

If you're having trouble with your Echo device try restarting it first to see if it resolves your problem. To restart your device, unplug the power adapter from the back of the device or from the wall outlet. Then, plug the power adapter back in.

For 1st generation Amazon Echo devices:

1. Locate the Reset button within the pinhole on the bottom of the device.
   

1. Use a pin, paper clip or similar tool to press an hold the reset button until the light ring turns orange.
2. The light ring will turn blue.
3. Wait for the light ring to turn off then on orange again.
4. Your Amazon Echo device is now reset to factory defaults.

For 2nd generation Amazon Echo devices:

1. Press and hold the Microphone off and Volume down buttons at the same time until the light ring turns orange.
   

1. The light ring will turn blue.
2. Wait for the light ring to turn off and on orange again.
3. Your Amazon Echo device is now reset to factory defaults.