How to Fix Beats Studio3 Wireless Headphones Sound

Authored by: Support.com Tech Pro Team

1. Introduction

Troubleshoot audio loss, distorted audio, microphone issues, and nonfunctional playback buttons with your Beats Studio3 wireless headphones.

Beats Studio 3 Wireless Headset

2. Type of Connection

For the next step, we'll need to determine what kind of connection you are using with your headphones.

3. Check Cables

  1. If using a wired headset, make sure that your cable is fully plugged into both the headset and the source device.
headphones plugged into phone

4. Check Audio Source

Next we will check your audio sources on your computer.

 

Windows

  1. Click on the speaker icon in the notification area.
Speaker icon
  1. The current playback device is now displayed. Click the current playback device.
Playback device
  1. Select the playback device you would like to use.
  1.  

macOS

  1. Click on the speaker icon and click on Sound Preferences.
Screenshot of speaker menu selected with Sound Preferences highlighted.
  1. Click on the Input tab and then select the device you wish to be your default recording device.
Screenshot of Sound Preferences window and input tab is selected and then input device is highlighted.

5. Change Playback Device

To set your default playback device:

  1. Right click on your speaker icon in the Notification Area and then click on Playback devices.
Screenshot of notification area with speaker icon highlighted and then context menu with Playback devices highlighted.
  1. Click on your device you wish to set as the default audio device and click Set Default.
Screenshot of Playback tab in sound control panel with audio device highlighted and then set default highlighted.
  1. Click OK to save the changes.
Screenshot of Playback tab in sound control panel with OK highlighted.

To set your default recording device:

  1. Right click on your speaker icon in the Notification Area and then click on Recording devices.
Screenshot of notification area with speaker icon highlighted and then context menu with Recording devices highlighted.
  1. Click on your device you wish to set as the default audio device and click Set Default.
Screenshot of Recording tab in sound control panel with audio device highlighted and then set default highlighted.
  1. Click OK to save the changes.
Screenshot of Recording tab in sound control panel with OK highlighted.

6. What's next?

7. Check Audio Devices

To set your default audio playback device:

  1. Click on the speaker icon and click on the device you wish to be your default playback device.
Screenshot of speaker menu selected with output device highlighted.

To set your default audio recording device:

  1. Click on the speaker icon and click on Sound Preferences.
Screenshot of speaker menu selected with Sound Preferences highlighted.
  1. Click on the Input tab and then select the device you wish to be your default recording device.
Screenshot of Sound Preferences window and input tab is selected and then input device is highlighted.

8. What's next?

9. Resolving Beats Studio 3 Wireless Headset Bluetooth issues

Resolve Beats Studio3 Wireless Headset Bluetooth Issues

10. Check Volume Levels

  1. If using a cable, lower the source volume (from the device you are plugged into).
  2. Try to lower the volume of your headset. When connected wirelessly, use the volume up/down buttons on the left earcup, above and below the "b" button.
person holding headphones with the finger on the volume button

11. What's next?

12. Type of Connection

For the next step, we'll need to determine what kind of connection you are using with your headphones.

13. Check Cables

  1. If using a wired headset, make sure that your cable is fully plugged into both the headset and the source device.
headphones plugged into phone

14. Check Microphone

Make sure there is nothing covering the microphone.

15. Check Audio Source

Next we will check your audio sources on your computer.

 

Windows

  1. Click on the speaker icon in the notification area.
Speaker icon
  1. The current playback device is now displayed. Click the current playback device.
Playback device
  1. Select the playback device you would like to use.
  1.  

macOS

  1. Click on the speaker icon and click on Sound Preferences.
Screenshot of speaker menu selected with Sound Preferences highlighted.
  1. Click on the Input tab and then select the device you wish to be your default recording device.
Screenshot of Sound Preferences window and input tab is selected and then input device is highlighted.

16. Change Playback Device

To set your default playback device:

  1. Right click on your speaker icon in the Notification Area and then click on Playback devices.
Screenshot of notification area with speaker icon highlighted and then context menu with Playback devices highlighted.
  1. Click on your device you wish to set as the default audio device and click Set Default.
Screenshot of Playback tab in sound control panel with audio device highlighted and then set default highlighted.
  1. Click OK to save the changes.
Screenshot of Playback tab in sound control panel with OK highlighted.

To set your default recording device:

  1. Right click on your speaker icon in the Notification Area and then click on Recording devices.
Screenshot of notification area with speaker icon highlighted and then context menu with Recording devices highlighted.
  1. Click on your device you wish to set as the default audio device and click Set Default.
Screenshot of Recording tab in sound control panel with audio device highlighted and then set default highlighted.
  1. Click OK to save the changes.
Screenshot of Recording tab in sound control panel with OK highlighted.

17. What's next?

18. Check Audio Devices

To set your default audio playback device:

  1. Click on the speaker icon and click on the device you wish to be your default playback device.
Screenshot of speaker menu selected with output device highlighted.

To set your default audio recording device:

  1. Click on the speaker icon and click on Sound Preferences.
Screenshot of speaker menu selected with Sound Preferences highlighted.
  1. Click on the Input tab and then select the device you wish to be your default recording device.
Screenshot of Sound Preferences window and input tab is selected and then input device is highlighted.

19. What's next?

20. Resolving Beats Studio 3 Wireless Headset Bluetooth issues

Resolve Beats Studio3 Wireless Headset Bluetooth Issues

21. Power Cycle Headset

The first, and arguably easiest, thing to do when your RemoteTalk isn't working is just to turn off your Beats Studio3 headset and then turn it on again. This will disconnect it from the device you're playing music from or on a call and let it renew the connection. If there's any issue with the connection, a simple power cycle should take care of it.

  1. Press the power button and power off the device.
A Beats Studio with the power button highlighted.
  1. Wait 10 seconds.
  2. Press the power button and power on the device.
  3. Go ahead and play a song or make a call and make sure RemoteTalk is working.

22. Type of Connection

For the next step, we'll need to determine what kind of connection you are using with your headphones.

23. Check Cables

  1. If using a wired headset, make sure that your cable is fully plugged into both the headset and the source device.
headphones plugged into phone

24. What's next?

25. Resolving Beats Studio 3 Wireless Headset Bluetooth issues

Resolve Beats Studio3 Wireless Headset Bluetooth Issues