How to Fix Beats Studio3 Wireless Headphones Sound

Authored by: Support.com Tech Pro Team

1. Introduction

Troubleshoot audio loss, distorted audio, microphone issues, and nonfunctional playback buttons with your Beats Studio3 wireless headphones.

2. Type of Connection

For the next step, we'll need to determine what kind of connection you are using with your headphones.

3. Check Cables

1. If using a wired headset, make sure that your cable is fully plugged into both the headset and the source device.
   

4. Check Audio Source

Next we will check your audio sources on your computer.

 

Windows

1. Click on the speaker icon in the notification area.
   

1. The current playback device is now displayed. Click the current playback device.
   

1. Select the playback device you would like to use.
   

1.  

macOS

1. Click on the speaker icon and click on Sound Preferences.
   

1. Click on the Input tab and then select the device you wish to be your default recording device.
   

5. Change Playback Device

To set your default playback device:

1. Right click on your speaker icon in the Notification Area and then click on Playback devices.
   

1. Click on your device you wish to set as the default audio device and click Set Default.
   

1. Click OK to save the changes.
   

To set your default recording device:

1. Right click on your speaker icon in the Notification Area and then click on Recording devices.
   

1. Click on your device you wish to set as the default audio device and click Set Default.
   

1. Click OK to save the changes.
   

6. What's next?

7. Check Audio Devices

To set your default audio playback device:

1. Click on the speaker icon and click on the device you wish to be your default playback device.
   

To set your default audio recording device:

1. Click on the speaker icon and click on Sound Preferences.
   

1. Click on the Input tab and then select the device you wish to be your default recording device.
   

8. What's next?

9. Resolving Beats Studio 3 Wireless Headset Bluetooth issues

Resolve Beats Studio3 Wireless Headset Bluetooth Issues

10. Check Volume Levels

1. If using a cable, lower the source volume (from the device you are plugged into).
2. Try to lower the volume of your headset. When connected wirelessly, use the volume up/down buttons on the left earcup, above and below the "b" button.
   

11. What's next?

12. Type of Connection

For the next step, we'll need to determine what kind of connection you are using with your headphones.

13. Check Cables

1. If using a wired headset, make sure that your cable is fully plugged into both the headset and the source device.
   

14. Check Microphone

Make sure there is nothing covering the microphone.

15. Check Audio Source

Next we will check your audio sources on your computer.

 

Windows

1. Click on the speaker icon in the notification area.
   

1. The current playback device is now displayed. Click the current playback device.
   

1. Select the playback device you would like to use.
   

1.  

macOS

1. Click on the speaker icon and click on Sound Preferences.
   

1. Click on the Input tab and then select the device you wish to be your default recording device.
   

16. Change Playback Device

To set your default playback device:

1. Right click on your speaker icon in the Notification Area and then click on Playback devices.
   

1. Click on your device you wish to set as the default audio device and click Set Default.
   

1. Click OK to save the changes.
   

To set your default recording device:

1. Right click on your speaker icon in the Notification Area and then click on Recording devices.
   

1. Click on your device you wish to set as the default audio device and click Set Default.
   

1. Click OK to save the changes.
   

17. What's next?

18. Check Audio Devices

To set your default audio playback device:

1. Click on the speaker icon and click on the device you wish to be your default playback device.
   

To set your default audio recording device:

1. Click on the speaker icon and click on Sound Preferences.
   

1. Click on the Input tab and then select the device you wish to be your default recording device.
   

19. What's next?

20. Resolving Beats Studio 3 Wireless Headset Bluetooth issues

Resolve Beats Studio3 Wireless Headset Bluetooth Issues

21. Power Cycle Headset

The first, and arguably easiest, thing to do when your RemoteTalk isn't working is just to turn off your Beats Studio3 headset and then turn it on again. This will disconnect it from the device you're playing music from or on a call and let it renew the connection. If there's any issue with the connection, a simple power cycle should take care of it.

1. Press the power button and power off the device.
   

1. Wait 10 seconds.
2. Press the power button and power on the device.
3. Go ahead and play a song or make a call and make sure RemoteTalk is working.

22. Type of Connection

For the next step, we'll need to determine what kind of connection you are using with your headphones.

23. Check Cables

1. If using a wired headset, make sure that your cable is fully plugged into both the headset and the source device.
   

24. What's next?

25. Resolving Beats Studio 3 Wireless Headset Bluetooth issues

Resolve Beats Studio3 Wireless Headset Bluetooth Issues