How to Fix Issues on FluxSmart Bluetooth Smart Light

Authored by: Support.com Tech Pro Team

1. Introduction

In This Guide

You'll Learn How To:

  • Verify Bluetooth is enabled.
  • Perform some basic app troubleshooting.
  • Restart your smart devices
  • Perform a factory reset

Before We Begin:

  • Ensure you have a Bluetooth 4.0 compatible smart device..
  • Be near your smart lights
FluxSmart

2. OS Choice

To continue, we need to know what Operating System your smartphone or tablet has.

There are 2 main Operating Systems for smartphones currently available, Android and iOS.

Android SmartphoneiOS SmartphoneAndroid smartphones are produced by multiple companies, such as Samsung, LG, Motorola, HTC, and OnePlus.Apple is the only company that makes iOS smartphones.

Example Android home screen.
Example iOS home screen.

3. Enable Bluetooth

  1. Swipe down on your screen (or up, if using a tablet) to access the menu.
  2. Hold down on the Bluetooth icon to bring up Bluetooth options.
Android pull down screen with Bluetooth icon highlighted. Screenshot.
  1. Ensure the Bluetooth switch is set to ON.
Android pull down screen with Bluetooth toggle highlighted. Screenshot.

4. Close Running Apps

  1. Tap on the App Drawer button.
Home screen with the App Drawer button highlighted

  1. The App Drawer may be located on either the bottom left or bottom right as either an onscreen button or a physical button. If you're unsure which button it is, please refer to the user manual of your android device.
  2. Either tap the X or swipe to close an app.
App Drayer screen with arrows indicating to swipe to the right on an app to close it

5. Restart the Android Device

  1. Hold down the power button on your Android device.
    Depending on the manufacturer and model of Android device you have, the location of the power button will vary.
  2. A prompt will appear on-screen. Select Restart.
Power prompt with Restart highlighted.

If the menu does not pop up, continue to hold the power button, and your Android device will shut off.

  • If you had to shut down your Android device, wait 30 seconds before turning your device back on.

6. Restart

To Reboot a Smart Bulb

  1. Turn off the main power, or unplug the lamp that your smart bulb is plugged into.
Light switch turned off
  1. Wait 10 seconds.
Wait 10 Seconds
  1. Turn the power back on, or plug the lamp back in.
Light switch on.

7. How to Factory Reset my FluxSmart Bluetooth Smart Light Bulb

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8. What's next?

9. Enable Bluetooth

  1. Open Settings on your phone or tablet.
Settings icon.
  1. Then tap Bluetooth.
iOS settings with Bluetooth selected.
  1. Make sure Bluetooth is set to On.
Bluetooth settings with Bluetooth switch in ON position.

10. Close Running Apps

  1. Double press the Home button rapidly.
iOS device home button.
  1. You will now see a list of apps that are currently open. Swipe up on any of the apps to close them.
Recent programs screen with arrows indicating to swipe up on an app

11. Restart Your iPhone to Clear Memory

Powering off an iPhone.
  1. Hold down the lock/power button.
  2. Slide to power off when prompted.
  3. Wait until the phone is off.
  4. Hold down the lock/power button until you see the Apple logo.

12. Restart

To Reboot a Smart Bulb

  1. Turn off the main power, or unplug the lamp that your smart bulb is plugged into.
Light switch turned off
  1. Wait 10 seconds.
Wait 10 Seconds
  1. Turn the power back on, or plug the lamp back in.
Light switch on.