How to Fix Issues on FluxSmart WiFi Smart Light Bulb

Authored by: Support.com Tech Pro Team

1. Introduction

In This Guide

You'll Learn How To:

• Verify Bluetooth is enabled.
• Perform some basic app troubleshooting.
• Restart your smart devices
• Perform a factory reset

Before We Begin:

• Ensure you have a Bluetooth 4.0 compatible smart device..
• Be near your smart lights

2. OS Choice

To continue, we need to know what Operating System your smartphone or tablet has.

There are 2 main Operating Systems for smartphones currently available, Android and iOS.

Android SmartphoneiOS SmartphoneAndroid smartphones are produced by multiple companies, such as Samsung, LG, Motorola, HTC, and OnePlus.Apple is the only company that makes iOS smartphones.

3. Enable Bluetooth

1. Swipe down on your screen (or up, if using a tablet) to access the menu.
2. Hold down on the Bluetooth icon to bring up Bluetooth options.
   

1. Ensure the Bluetooth switch is set to ON.
   

4. Close Running Apps

1. Tap on the App Drawer button.
   

1. 
   
2. The App Drawer may be located on either the bottom left or bottom right as either an onscreen button or a physical button. If you're unsure which button it is, please refer to the user manual of your android device.
3. Either tap the X or swipe to close an app.
   

5. Restart

1. Hold down the power button on your Android device.
   Depending on the manufacturer and model of Android device you have, the location of the power button will vary.
2. A prompt will appear on-screen. Select Restart.
   

If the menu does not pop up, continue to hold the power button, and your Android device will shut off.

• If you had to shut down your Android device, wait 30 seconds before turning your device back on.

6. Restart

To Reboot a Smart Bulb

1. Turn off the main power, or unplug the lamp that your smart bulb is plugged into.
   

1. Wait 10 seconds.
   

1. Turn the power back on, or plug the lamp back in.
   

1. Wait one minute for the smart bulb to reconnect to the network.
   

7. Reboot Router

To reboot a router simply unplug the power cord, make sure that all the lights went off, keep it powered off for 30 seconds then plug the power cord back in.

8. Enable Bluetooth

1. Open Settings on your phone or tablet.
   

1. Then tap Bluetooth.
   

1. Make sure Bluetooth is set to On.
   

9. Close Running Apps

1. Double press the Home button rapidly.
   

1. You will now see a list of apps that are currently open. Swipe up on any of the apps to close them.
   

10. Restart

1. Hold down the lock/power button.
2. Slide to power off when prompted.
3. Wait until the phone is off.
4. Hold down the lock/power button until you see the Apple logo.

11. Restart

To Reboot a Smart Bulb

1. Turn off the main power, or unplug the lamp that your smart bulb is plugged into.
   

1. Wait 10 seconds.
   

1. Turn the power back on, or plug the lamp back in.
   

1. Wait one minute for the smart bulb to reconnect to the network.
   

12. Reboot Router

To reboot a router simply unplug the power cord, make sure that all the lights went off, keep it powered off for 30 seconds then plug the power cord back in.

13. What's next?