How to Fix Microsoft Teams bad request error

Authored by: Support.com Tech Pro Team

1. Introduction

When users try to access or edit certain files, they might get Bad Request errors. In this guide, we will show you how you can fix them.

2. How to Fix

1. Change Read Only Recommended Settings

1. The Microsoft Teams bad request error can occur if you have enabled the Read-Only Recommended setting for the file.
   
   
2. Open the file in the native app. That is if it is a Word File, open the file in Microsoft Word.
   
   
3. Click on File > Saves As.
   
   
4. Click on Browser.
   
   

1. In the Save window, click on Tools and Select Generation Options.
   
   

1. Locate “Read Only Recommended” and uncheck the option.
   
   
2. Click OK and then save the file.
   
   
3. Go back to Microsoft Teams and then try to re-upload the file with the bad request error and check for any improvements.

2. Check the File Compatibility

1. The Microsoft Teams bad request error can also occur in case the file you are trying to access is not compatible with the current version of the Microsoft Office app.
   
   

1. For example, if the file you are trying to edit is in .xls format or .doc format then try to change it to .xlsx and .docx format respectively.
   
   
2. Save the file in a new format and reupload the file in Microsoft Teams app.
   
   
3. The users should be able to access the file without any error this time.

3. Change the web browser

1. If you are trying to access the web client of Microsoft Teams, try changing the web browser to fix the error.
   
   
2. At times, the bad cache can create issues with the browser functionality for any specific URL.
   
   
3. If you are using Google Chrome, try accessing Microsoft Teams using Edge or Firefox. If the error is resolved after changing the browser, clear the browser cache to resolve the issue.

Clear Browser Cache for Chrome

1. Click the menu icon and select Settings.
   
   
2. Click on Advanced to expand the section.
   
   
3. Scroll down to Security and Privacy section.
   
   

1. Click on the “Clear browsing data” option.
   
   

1. Select a time range and then check the” Cookies and other site data” and “Cached images and files” options.
   
   
2. Click the Clear Data button.
   
   
3. Relaunch Chrome and check if the error is resolved.