How to Fix PlayStation 4 Not Starting After Update

Authored by: Support.com Tech Pro Team

Fixing PlayStation 4 Not Starting After Update

A PlayStation 4 that won’t start after an update can be frustrating. This guide will provide troubleshooting steps to fix a PS4 that’s not starting following a system update.

Step-by-Step Guide:

1. Restart the PS4 in Safe Mode:
   • Hold down the power button for about 7 seconds until the PS4 beeps twice to enter Safe Mode.
2. Rebuild the Database:
   • In Safe Mode, select ‘Rebuild Database’ to clean up the system’s file structure.
3. Update via USB:
   • Download the latest system software from the PlayStation website onto a USB drive and select ‘Update System Software’ in Safe Mode.
4. Check for Hard Drive Issues:
   • Remove the PS4’s hard drive and reinsert it to ensure there are no connectivity issues.
5. Perform a Factory Reset:
   • As a last resort, select ‘Initialize PS4’ in Safe Mode to factory reset the console.
6. Test the PS4:
   • After completing these steps, restart the PS4 to see if the issue is resolved.

Fixing a PS4 that won’t start after an update involves entering Safe Mode, rebuilding the database, and possibly updating the software via USB. Follow these steps to troubleshoot and restore your console to working order.

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1. Introduction

In this guide, we'll be looking at a rare problem where your PlayStation 4 doesn't start after updating. You could be ready to go online and hunt the latest monster only to find your PS4 won't start or maybe the update finished and your console just didn't restart. Unfortunately this issue means your operating system has corrupted and you'll need to restore it.

2. Boot the PS4 into Safe Mode

Safe Mode allows you to start the system with the most basic functions only. The Safe Mode menu options may help you correct issues and allow your PlayStation 4 to start normally.

1. Connect the DualShock 4 controller with the USB cable and press the PS button on the controller.
2. Turn off the PlayStation 4. The power indicator will blink for a few moments before turning off.
3. Once the PlayStation 4 is off, press and hold the power button on the console.
4. Release the power button only after you've heard two beeps: one when you first press, and another seven seconds later.
   

1. If successful, the system will boot to Safe Mode. Try again if you didn't get it the first time.
   

3. Re-Initialize Your PS4

Initializing your PlayStation 4 restores it to it's default settings and deletes the saved data on your console and all users from the system.

1. Since you are already in Safe Mode, scroll down and select Initialize PS4.
   

1. Follow the on-screen instructions.