How to Fix Power Issues on Heyday Wireless Speakers

Authored by: Support.com Tech Pro Team

1. Introduction

Your Heyday speaker provides a simple way to listen to your music wherever you go. When your speaker won't charge or won't turn on it can be quite frustrating.

This guide will take you through simple checks to help getting your speaker working properly again.

Heyday Square Portable Bluetooth SpeakerAWSP-03Heyday Small Portable Bluetooth Speaker with LoopBTSP-03

Heyday Cylinder Portable Bluetooth Speaker with StrapBTSP-41Heyday Round Portable Bluetooth SpeakerBTSP-51

2. Charging

Your speaker has an internal battery that needs to be charged before you can use it.

1. Using the included cable, connect your speaker to a wall charger or desktop computer.
2. Connect the other end to the charging port on the back of your speaker.
   

1. Wait for the charging light to go out.

Your speaker will charge fully in about two to three hours.

3. Check Power Outlet

1. Make sure you are using a working power outlet. You can test another electric device, such as a lamp, with the same power outlet. Bypass any power strips for troubleshooting purposes.
   

1. Once you made sure the power outlet is working, test your USB power adapter by trying to charge your phone or another USB device.
   

4. What's next?

5. Replace Adapter

• Switch to a different outlet if the outlet isn't working properly.
• Replace the adapter with a new one if the adapter failed to charge another device.
  

6. Charging

Your speaker has an internal battery that needs to be charged before you can use it.

1. Using the included cable, connect your speaker to a wall charger or desktop computer.
2. Connect the other end to the charging port on the back of your speaker.
   

1. Wait for the charging light to go out.

Your speaker will charge fully in about two to three hours.

7. Charging

Your speaker has an internal battery that needs to be charged before you can use it.

1. Using the included cable, connect your speaker to a wall charger or desktop computer.
2. Connect the other end to the charging port on the back of your speaker.
   

1. Wait for the charging light to go out.

Your speaker will charge fully in about three to four hours.

8. Charging

Your speaker has an internal battery that needs to be charged before you can use it.

1. Using the included cable, connect your speaker to a wall charger or desktop computer.
2. Connect the other end to the charging port on the back of your speaker.
   

1. Wait for the charging light to go out.