How to Fix when No Insteon Devices found when Adding Insteon Hub to Amazon Echo

Authored by: Support.com Tech Pro Team

1. Introduction

How to Fix when No Insteon Devices found when Adding Insteon Hub to Amazon Echo

You may occasionally encounter a message informing you that Amazon Echo couldn't find any supported devices in your Insteon Hub account. There are several reasons why this might occur.

• You don't have any devices setup with your Insteon Hub
• You don't have any controllable devices setup with your Insteon Hub
• An error may have occurred while downloading your Insteon Hub configuration

2. Resolution

Rediscover your Insteon Hub Devices

Step 1

Ensure that your Insteon Skill is enabled in the Amazon Alexa app (instructions on linking your Insteon account can be found here)

Step 2

Tell your Amazon Echo to “Discover Devices” and wait for the process to complete. Alexa will then tell you whether or not it was able to find your devices. If your devices are still not able to be found, please re-link the Insteon Skill.