How to Fix when trouble connecting Windows device to eero network
Authored by: Support.com Tech Pro Team
1. Introduction
How to Fix when trouble connecting Windows device to eero network
If your eero network’s SSID is the same as your old network and your Windows device isn’t connecting, you will need to manually "Forget the network" on your Windows device in order to supply new credentials and reconnect.
2. Resolution
Windows 7
Start Network and Sharing Center
In the Tasks pane, click Manage wireless networks
Right-click the connection you want to delete, and then click Remove network
In the Manage Wireless Networks - Warning dialog box, click OK
Windows 8
Open the charm bar.
Mouse: Move your mouse to the very top-right of the screen
Touchscreen: Swiping in from the right-hand side of the screen
Keyboard: Hold down the "Windows Key" + C at the same time
Select "Settings"
Select "Available" or "Network"
Right click on the network you want to remove. Select "Forget this network"
Windows 10
Press Win+I to open the Settings app
Select Network & Internet
Next click on Wi-Fi in the left panel
There you will see a link Manage Wi-Fi Settings. Click on it
In the window which opens, you will see two settings – Wi-Fi Sense and Manage known networks
Under Manage known networks, select the network, and you will see two options – Share and Forget
Click on Forget. This will delete the Wireless Network’s profile and connection details