How to Fix when Unable to Register for Item Reimbursement on Tile

Authored by: Support.com Tech Pro Team

1. Introduction

How to Fix when Unable to Register for Item Reimbursement on Tile

2. Resolution

1.Enable Location Services.iOS Location Settings

1. On your iPhone or iPad, tap Settings.
2. Scroll down to and select Privacy.
3. Tap Location Services.
4. Switch Location Services to On.
5. On the same page, scroll down to and select Tile.
6. Set Location Services for the Tile app to Always. Location services must be set to "Always" for your Tile features to work accurately.

Andriod Location Settings

1. Go to your device's Settings.
2. Tap Location, Location services, or Location access (varies by device).
3. Set Location Services for the Tile app to Allow all the time.
4. Toggle on Use precise location.
   Note: Each Android device may vary -- like Samsung vs Nexus -- so if you're unable to find your Location Services settings, see your phone's manual or support site.)

Learn more about checking your other permission settings.

2. Make sure you have a stable internet connection when registering items for reimbursement.

3. Make sure your Tile's battery is working.

• Check your Tile's battery type and expected battery life.
• Learn how to replace your battery.