How to Fix Windows 10 black screen with cursor after Windows 10 update

Authored by: Support.com Tech Pro Team

1. Introduction

Update on Windows 10 November 2020 black screen with cursor, black screen with a spinning circle, or black screen of death issue, most probably this issue is caused by the Display Driver, maybe the current Display Driver is not compatible with the new Windows 10 version or the Driver is corrupted. Again hardware performance issues, system file corruption, will also result in windows black screen with a cursor after login or before login. 

In this guide, you will learn How to Fix Windows 10 black screen with a cursor after Windows 10 update.

2. Desktop/laptop Black screen with cursor windows 10 PC

If you are also Suddenly seeing nothing but a black screen and your mouse pointer after login into your Windows 10 PC Here are different solutions to solve this problem.

3. Desktop

Before you Begin:

• Check if there is a connection problem between the display and the computer.
  
  
• Remove all external devices, such as a printer, SD card, or external device.

If you have a graphics card installed on your PC make sure to display the VGS cable connected to the graphics VGA socket. 

• Use the keyboard shortcut Windows key + Ctrl + Shift + B, to restart the video driver and refreshes the connection with the monitor.

4. Start Windows Explorer

1. Open Task Manager using keyboard shortcut Ctrl + Alt + Del or Ctrl + Shift + Esc,
   
   
2. Click on File, then Run New Task,
   
   
3. Type Explorer.exe Checkmark on Create this task with Administrative privileges And click OK.
   
   
4. This Starts the Stuck Windows Explorer and you get back to the normal screen.

5. Start into Safe mode

Try to Boot into safe mode. Start windows with minimal system resources so that you can perform troubleshooting steps normally.

• Click the Restart button, While in the “Startup Settings,” press the 5 or F5, or F8 key and select the Safe Mode with Networking option.

6. Disable Fast Startup

With Windows 10 Microsoft added a Fast startup feature (Hybrid Shutdown) To Reduce the startup Time but This Feature has some disadvantages that cause Different problems on the windows computer. The Number of users who disable fast startup features helps to fix Windows 10 startup problems including Black Screen with cursor Stuck, Blue Screen of Death, etc.

To disable fast startup on Windows 10:

1. Open the Control panel,
   
   
2. Search for and select Power Options.
   
   
3. Click on Choose what the power button does
   
   
4. Next click on Change settings that are currently unavailable.
   
   
5. Here Under “Shutdown settings”, uncheck Turn on fast startup (recommended)
   
   
6. Click Save changes.
   
   
7. Now Restart windows to check Windows start normally or is Stuck again on Black Screen.
   
   

7. Update Graphics Driver

As discussed Before A missing or outdated device driver in your computer can cause your computer to have a black screen. Especial if the problem started after the Recent windows upgrade, Then may the Display driver is older, Corrupted, or not compatible with the current windows version. This causes you to need to update the Display driver with the latest version.

Update Display Driver

To Update the Current display Driver (Graphics  Driver) to the latest version simply Visit the Device manufacturer's website, ( if you have a laptop visit dell, HP, Lenovo, Asus, etc. for desktop users visit the Motherboard manufacturer, or if you using External Graphic Card visit NVDIA, AMD, Intel Etc. ) And download the latest available Display Driver and save it.

1. Now press Win + R, type devmgmt.msc, and hit the enter key.
   
   
2. This will open the device manager and display All installed driver list
   
   
3. Here expand Display Adapters.
   
   
4. Right-click on the integrated graphics card (usually an Intel or AMD graphics card),
   
   
5. Tick mark on Delete the Driver Software for this device and confirm by click on uninstall.

Then Restart your PC This time windows start normally,

1. Again open Device manager
   
   
2. Expend display driver, you find windows installed the basic Display driver
   
   
3. If not then click Action select hardware changes.
   
   
4. Right-click on it, select update driver,
   
   
5. Next select Browse my computer for driver software
   
   
6. Let me pick from A list of available drivers on my computer –
   
   
7. Click on Have Disk -> Click Browse and Set the Driver path which you downloaded before from the manufacturer’s website.
   
   
8. Click next and wait for windows to install the driver.
   
   
9. Again Restart windows and check Black Screen Issue Solved.

Roll Back Graphics Driver

If the problem started after the Recent Display (Graphic) driver update, Then may the new version display driver is not compatible with your current windows version. That causes the Roll Back Driver option to be very helpful, Which reverts the current driver version to the previously installed version.

The roll Back Driver option is only Applicable if you recently upgrade your display Driver. 

To perform the RollBack Driver option:

1. Open Device Manager by Right click on the windows 10 start menu and selecting device manager.
   
   
2. Expand Display Driver, Right-click on Installed display (Graphics) Driver then Select properties.
   
   
3. Here move to Driver Tab you will get the Roll Back Driver option,
   
   
4. Click on it select the reason why you going back to the previous version and click next.
   
   
5. This will roll back the current driver to the previous version,
   
   
6. Simply Restart and check this time windows started normally without any Black screen stuck at startup.
   
   

8. Run System File Checker Tool

Also, there are chances some system files missing or get corrupted While upgrading to the recent windows 10 version that causing a Black Screen at startup. Windows have a handy tool System file checker Utility Which helps to Scan And restore missing damaged system files from a special cache folder located on %WinDir%\System32\dllcache.

1. Simply open the command prompt as administrator,
   
   
2. Type sfc /scannow and hit the enter key.
   
   
3. Wait until 100% complete the scanning process. 

• If System file checker Tool Fails Run The DISM Tool Which enables the system file checker to do its job.

9. Create a New User Account

Also, Problems with user account / User account profile can also cause black screen issues (profile not load properly) etc. You Can create a new user account and check the account load properly without any black screen stuck etc.

To create a new user account

1. Open Command prompt as administrator
   
   
2. Type net user username password/add
   
   
3. Remember To change the name and password in the command for the name of the account and password you want.
   
   

1. Now Logoff from safe mode, Restart windows, and try to log in with a new user account check user profile is loaded completely without any black screen stuck.

10. Registry Tweak To fix Black Screen

If all the above methods fail to fix then, You can tweak the windows registry by following the steps below to fix the black screen with cursor issue on windows 10.

1. Press Windows + R, type regedit, and click ok,
   
   
2. Backup registry database then navigate the following key,
   
   HKEY_Local_MACHINE\Software\Microsoft\WindowsNT\CurrentVersion\Winlogon
   
   
3. Here highlight Winlogon
   
   
4. Double-click the value Shell showing on the right side to make sure the Value data is explorer.exe.
   
   
5. If not change it to explorer.exe click ok,
   
   
6. Close the Windows registry, and Restart windows.
   
   
7. Check if the problem is solved, Next time windows start normally without any black screen stuck.

• Did the above solutions help fix Windows 10 black screen with cursor after Windows 10 update? If not 
  
  
  

11. Laptop

Before You Begin:

Power Reset Laptop

1. If you are having a Black Screen Issue on your Laptop Simply Press The power button to shut it down Completely.
   
   
2. Remove the Battery, (Also remove If any external Device Keyboard, Mouse, USB Drive, etc attached)
   
   
3. Now Press and hold the power button for 30 sec.
   
   
4. Attach the Battery again And Try to start the windows again.
   
   

1. 
   
   
2. If you have a Desktop computer shutdown computer press the power button,
   
   
3. Remove all external devices include Power code and VGA cable.
   
   
4. Press and hold the Power button for 30 sec,
   
   
5. Then only attach the power cable, VGA cable, Keyboard & mouse and start windows normally.