How to Restore files/folders from Carbonite Backup on Mac Computers

Authored by: Support.com Tech Pro Team

1. Introduction

In this guide, you will learn how to restore files/folders from Carbonite backup on a Mac Computers.

2. Process

Follow the steps below to restore files from Carbonite Backup

• You can restore files and folders through the Carbonite System Preferences pane

• Before you restore files, you should enter Recovery Mode to avoid losing deleted or missing data
• Please also ensure you have enough free space on your computer to store any and all data you intend to restore 

1. Open your System Preferences from the Apple icon in your menu bar

2. Select Carbonite

3. Click the Restore tab

4. Browse to the file you wish to restore. Once located, click the file to select it

Grayed-out files that appear here are not backed up

5. Choosing a Restore Location

Restore files to, Allows you to choose the location to which your data will be restored 

• Original Location on Disk: Restores to the original location
  
  
• Desktop Folder: Creates a desktop folder called Carbonite Restored Files and restores it
  
  
• Other Location: Manually select a custom restore location

6. Make your selection and click Restore Selected Item(s)

• Click the button on the right to restore the file to the specified location. If a file with the same name already exists at that location, it will be overwritten

If you wish to choose a different restore location, click one of the other buttons. 

Now just sit back and relax while your files are restored to your computer

3. Installing or re-installing Carbonite Application

Follow the steps below to Install or Reinstall Carbonite Safe

You can reinstall Carbonite Safe on your existing Mac to update Carbonite to the latest version, fix common issues, and add improvements to the software   

1. Sign in to your Carbonite account at https://account.carbonite.com

2. Once signed in, select Computer options and click Reinstall Carbonite for the backup you wish to reinstall on this computer

3. Click the Download now button to download the Carbonite setup file, Run the file when the download completes

4. Double-click the Carbonite file to start the installation process.

• You'll see an initial screen that will guide you through the install. All you need to do here is click Continue and follow along.

5. As you go through this process you'll then be walked through a step-by-step procedure where you'll be prompted to agree to Carbonite's Terms of Service, select an install location, and have to type in the password you use to log into your Mac

6. you'll eventually get a screen that tells you that the installation was successful, This isn't the end of the installation yet. You'll see another Carbonite screen after that

7. Carbonite will connect to your backup and complete the reinstall.

After you reinstall, please configure Full Disk Access so Carbonite can back up your files. You can now add, remove, or restore files on your computer. You can also use Carbonite to determine the status of your backup.