How to troubleshoot "Error 550" during software update on Sevenhugs smart remote

Authored by: Support.com Tech Pro Team

1. Introduction

How to troubleshoot "Error 550" during a software update on Sevenhugs smart remote

2. Resolution

When updating Smart Remote to the latest firmware you may encounter the error code "error 550". In that case, please try the steps below:

• Launch How to turn on/off Sevenhugs Smart Remote
• Clicking this shortcut will mark this step as "Completed," and if you complete the next Guided Path, this Guided Path will be completed automatically
•  and try again (you may need to try this up to 5 times)
• If this does not help, connect your Smart Remote to a hotspot created with your phone and try again

3. What's Next

If Smart Remote still can not update, please assist the customer to contact OEM at support@sevenhugs.com with the Serial Number of the Smart Remote.