How to troubleshoot Zmodo Sight 180

Authored by: Support.com Tech Pro Team

1. Introduction

How to troubleshoot Zmodo Sight 180

2. Clarification

Choose the Issue 

3. Test

In order to allow you to access live video at any time, receive live alerts and motion detection, and receive calls on-demand, your Zmodo device communicates with cloud servers constantly. As a result, you will need a strong wireless signal where you install your device. In order to check your WiFi signal strength, you can download a free WiFi signal strength app in Google Play or the App Store. While standing at the location where you would like to install your Zmodo device, hold your phone upright and run the WiFi signal strength app. For optimal performance, it is recommended that your WiFi signal is -60dB or better

4. Resolution

If your signal isn't strong enough, your wireless router may be too far from your Zmodo device, or there may be too many obstacles interfering with the signal. Such obstacles include: thick walls, metal, concrete, plaster, marble. There are a few solutions: 

1) Install a wireless repeater. The Zmodo Beam is a wireless repeater that repeats the wireless signal from your router over a greater distance. Install a Beam close to your Zmodo device and connect the Zmodo device to the WiFi signal from the repeater during the configuration process

If you have a Zmodo Beam, you can use the Beam to connect all of your Zmodo devices quickly and automatically. During setup, select the "Automatic" Connection Method, and your Zmodo Beam will connect your Zmodo devices to the internet and your Zmodo account 

2) Move your wireless router closer to your Zmodo device. Find a suitable location for your router that's closer to your device. 

3) Upgrade your wireless router. Upgrading your router and internet could prepare your home for future smart, connected products