How to Update an eero's eeroOS Software

Authored by: Support.com Tech Pro Team

Updating an eero's eeroOS Software

Updating the eeroOS software on your eero router ensures optimal performance and security. Regular updates provide new features and fix bugs. Here’s how to check for and install updates on your eero router.

Step-by-Step Guide:

1. Open the eero App:
   • Launch the eero app on your smartphone.
2. Go to ‘Settings’:
   • Tap on the ‘Settings’ tab at the bottom of the screen.
3. Check for Updates:
   • Scroll down and select ‘Software Updates’ to check if a new version of eeroOS is available.
4. Install the Update:
   • If an update is available, follow the prompts to download and install it.
5. Wait for the Update to Complete:
   • The router will restart automatically during the update process. Wait for it to finish.
6. Verify the Update:
   • Once the update is complete, return to the app and check the software version to ensure it’s up to date.

Updating your eero router’s eeroOS software is a simple process that improves performance and security. Follow these steps to keep your router up to date and functioning optimally.

Contact Support.Com: 

If you are still having trouble, refer to the Pictorial Guide below, or Contact Support.Com for Personalized Assistance.

1. Introduction

Your eero mesh network devices receive software updates on a rolling basis. Any time a new version is released, it is pushed out to devices within a few weeks of public release. While automatic updates are convenient, this slight delay can mean your eero network may not be updated immediately after a new version is released. Updates provide your eero system with the latest fixes and enhancements that keep your home's WiFi running smoothly. This guide will show you how to check the version of eeroOS on your devices, and apply an update if one is available.

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2. Updating Your Router with the App

1. Open the Eero app.
   

1. Click the Menu on the top left of your screen.
   

1. Click on Network Settings.
   

1. Scroll down to Network Software.
   

1. If there is an available update, a button will be present which begins the update process. Tap the button and follow any on-screen instructions to apply the update. If Network software displays "Up-to-date", your Eero router is already running the latest software.