How to Use the Device Lock to Secure a Fitbit

Authored by: Support.com Tech Pro Team

1. Introduction

A pass code is like a password that keeps your device secure. To help keep your Fitbit device secure,  you can turn on the device lock in the Fitbit app. Once enabled you'll be prompted to enter a personal 4-digit PIN code to unlock your device.

If you set up Fitbit Pay, the device lock is turned on automatically and you’re prompted to set a code.

Tools You'll Need:

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• Access to a computer with iTunes installed
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Before You Begin:

• You must have access to a computer with iTunes installed.
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2. Enable Device Lock

You'll use your Smart Device and the Fitbit App to enable the Device Lock.

1. Launch Fitbit.
   

1. Tap the Today tab.
   

1. Tap your Profile Picture.
   

1. 
   
2. Select your device. In this case we are selecting the Versa.
   

1. Tap Device Lock.
   

1. Select Enable and input your pin number.
   

3. Reset or Change Device Lock

To reset or change the device lock you'll also use the Fitbit App. You'll need to reset it, if you've forgotten it, or just change it if you feel its too weak.

1. Launch Fitbit.
   

1. Tap the Today tab.
   

1. Tap your Profile Picture.
   

1. 
   
2. Select your device. In this case we are selecting the Versa.
   

1. Tap Device Lock.
   

1. Select Change PIN Code.
   

1. 
   
2. Type in your new PIN.
   

4. Unlock With My Phone

If you enter an incorrect PIN code 10 times, you're prompted to unlock your Fitbit device in the Fitbit app.

1. Launch Fitbit.
   

1. Tap the Today tab.
   

1. Tap your Profile Picture.
   

1. 
   
2. Select your device. In this case we are selecting the Versa.
   

1. Tap Device Lock.
   

1. Select Change PIN Code.
   

1. 
   
2. Type in your new PIN.