INTERNAL ONLY: Example Training GP

Authored by: Support.com Tech Pro Team

1. Concept

Introduction

If you're getting an error message that states "Cellular Update Failed" on your iPhone, you won't be able to make or receive phone calls. This troubleshooting guide will help you fix your cellular issues.

Tools Needed:

• A paperclip
• iPhone charging cable
• Access to a computer with iTunes installed
• Any other non-consumable tools

Supplies Needed:

• Zip ties
• Any other consumable supplies
• Omit supplies section if no supplies are necessary

Before You Begin:

You must have the Lifx app installed on your smartphone or tablet

• How to Install Lifx Smart Lights App

You must have iTunes installed on your computer.

Need assistance with getting iTunes installed?

How to Install iTunes

Description: "Resolve "Cellular Update Failed" error messages on your iPhone or iPad."  (71 characters)

2. Current Design

In This Guide

You'll Learn How To:

• Perform the initial setup of the operating system.
• Connect your Apple computer to the internet.         
• Check for updates.
• Create additional users for your Apple computer.

Before We Begin:

• Have your Wi-Fi network credentials handy if you plan to use Wi-Fi.
• Have an Ethernet cable handy if you plan to use a wired connection.

3. Example Step

In This Guide

You'll Learn How To:

• Don't repeat what the title says.
• Out of the box setup.
• Connect to Wi-Fi.
• Set up account.
• gigantic long paragraphs of text that have no reason being this long.

You will Need:

• List of tools, cables.
• Context.
• Don't repeat info found in later steps

Requirements Before Proceeding:

https://codepen.io/viirevox/pen/yWYRLv

What our editor can currently do:

You must have the [appname] App installed on your mobile device.

Not installed? Click the link below for assistance:

How to Install the [appname] App

4. Concept 2

Introduction

• Get your Lifx lights connected to your Apple Homekit.
• How to Install Lifx Smart Lights App

Before We Begin

Have the Lifx app installed on your smartphone or tablet

• How to Install Lifx Smart Lights App

Have the Lifx app installed on your smartphone or tablet

• How to Install Lifx Smart Lights App

Launch How to Install the App for Your Lifx Smart Lights

Have your Lifx system setup with at least one light installed

Launch How to Set Up Your Lifx Smart Lights

Have your Apple HomeKit setup and working

Launch How to Set Up Your Apple HomeKit

5. Introduction

Introduction (text size good, remove box)

If you're getting an error message that states "Cellular Update Failed" on your iPhone, you won't be able to make or receive phone calls. This troubleshooting guide will help you fix your cellular issues.

Tools You'll Need:

• A paperclip
• iPhone charging cable
• Access to a computer with iTunes installed
• Any other non-consumable tools

Supplies You'll Need:

• Zip ties
• Any other consumable supplies
• Omit supplies section if no supplies are necessary

Before You Begin:

You must have the Lifx app installed on your smartphone or tablet

• How to Install Lifx Smart Lights App

Description: "Resolve "Cellular Update Failed" error messages on your iPhone or !"  (71 characters)

6. What Is IFTTT?

What is IFTTT?IFTTT stands for If This Then That. It is a free service that allows you to connect multiple services to your smart home devices and beyond. It uses simple conditional statements in a simple form to make it easy to create little, custom applets to enhance your life.

How It Works

IFTTT accepts an input. Then, based on rules and guides you set up, performs an action on another system.

Examples

It's often easiest to understand IFTTT best through examples:

• You're coming home from work. Your phone recognizes that it is near your home, and sends a message to IFTTT. IFTTT accepts that message, and forwards it to your smart home lighting, and turns on the light in your kitchen and garage, welcoming you home.
• You lock your smart lock. Your smart lock sends a message stating it was locked to IFTTT. IFTTT accepts that message, and sends a message to your smart thermostat, to turn it down to save on heating costs.
• You're hosting a game night watching party. Every time your team scores a goal, your smart lights change to match your team's color, making the event that much more fun and special.
• The weather report says it'll rain today. About an hour before the rain should start, your smart windows have already closed themselves.

Beyond smart home applications, you can also harness many other sources of information, and the resulting actions can streamline your digital life.

• Every time your company is mentioned on Twitter, your group knows instantly because IFTTT forwards the tweet to your Slack group.
• Automatically mute your smartphone whenever you're in a meeting scheduled on your calendar.
• You're working out, but waiting for a very important email message, as well. When the message comes in, your smartphone reads out the the sender and title, letting you know to stop your workout and respond.

Personal and Customizable

The whole idea behind IFTTT is that everyone has a different need when it comes to integration of their various services. Rather than having just a few that may or may not work, or work poorly, they allow you to 'write your own' integrated approaches, custom and personal for you.

There are example applets, but they exist more to give you an idea to base your own works upon. It can take a bit of thought and careful consideration of your unique wants and needs, but the end result is a tailored experience that works best for you.

Your IFTTT Account

IFTTT has you create an account to store your collection of rules, guides, and tools in what is called "Applets". These can then be accessed from anywhere; your laptop, desktop, and your smartphone.

This allows you to create and edit your Applets on the fly, whenever you need them.