Authored by: Support.com Tech Pro Team
Some of the advanced functions won't work without the JBL app installed so let's set that up first:
You will need to use probing questions or SeeSupport screenshare to guide your Guest through using the app if they need help.
Next, let's have a quick look at the button controls:
Have Guest press the Bluetooth button on the right earpiece - should be close to the bottom sharing space with the ANC/Talkthrough button
This will place the headset into pairing mode - simply have Guest use the second device to connect
The Guest may lose the connection with the first device - have them reconnect using the existing BT connection and BOTH devices will now be connected
To switch devices, the Guest needs to stop playing media on the first device and start with the second
As always, phone calls will take priority from either device
Using the Noise Cancelling or Ambient Sound Awareness functions is best done through the app:
The Guest just needs to use the slider - ANC will cancel out all outside sounds while Ambient aware will do the opposite; it will allow the Guest to hear a small amount of outside sounds so they can still remain aware of their surroundings without disrupting their music
Here's a video about how to enable this on both the headset and the app
Talkthrough basically listens for voices then turns down the volume so the Guest can hear what the other person is saying. Here's a short video on how to enable ti in both the app and on the headset.