Only One Earbud Has Sound - JBL Tune 125

Authored by: Support.com Tech Pro Team

1. Tune 125: Re-sync Earbuds

If Guest can only hear out of one earbud, they may have become de-synced.
First, have the Guest forget the Tune 125 Earbuds from their Bluetooth connections.

Next, have the guest hold both earbuds in such a way that they can press the buttons at the same time.

The Guest will need to press the buttons 3 times SIMULTANEOUSLY

2. Broken Product Escalation

Please run the Broken Product Escalation guided path linked below to determine the best next steps for the Guest.

Launch Broken product Escalation

Clicking this shortcut will mark this step as "Completed," and if you complete the next Guided Path, this Guided Path will be completed automatically